Server

Beef 'O' Brady's - Hilliard; Hilliard (OH); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Training & development

Job summary

Beef 'O' Brady's - Hilliard is seeking friendly, energetic servers to join our team. You will greet guests, take orders, and deliver food and drinks while ensuring an exceptional dining experience.

As a server, you will work with the kitchen and management to provide accurate orders, upsell specials, and maintain a clean, welcoming dining area. Previous experience is preferred but not required, and flexibility with hours is essential.

Qualifications

• Previous experience as a server or in a customer service role is preferred but not required.
• Strong communication and interpersonal skills; able to engage with guests in a friendly, professional manner.
• Ability to work in a fast-paced environment while maintaining attention to detail and a positive attitude.
• Basic math skills for handling checks and processing payments.
• Ability to stand, walk, and carry food and beverages for extended periods.
• Must be able to lift up to [insert weight] and handle various restaurant equipment.
• Knowledge of the menu and ability to learn about new items and specials.
• Flexibility with hours, including evenings, weekends, and holidays as needed.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Accurately take food and beverage orders and enter them into the POS system.
• Serve food and drinks promptly and ensure items meet quality standards.
• Check in on guests’ dining experience and address concerns.
• Upsell to enhance guest experience and drive revenue.
• Clear and reset tables, keeping the dining area tidy.
• Collaborate with servers, kitchen staff, and management during busy periods.
• Process payments and provide receipts to guests.
• Follow food safety and sanitation guidelines at all times.

Skills

Customer service

Communication skills

Fast-paced environment

Math skills

Stamina & mobility

Menu knowledge

Flexible hours

Teamwork

Upselling

Job description

Benefits

• Employee discounts
• Flexible schedule
• Training & development

Job Overview

We are looking for friendly, energetic, and customer-oriented individuals to join our team as Servers. As a Server, you will be the face of our restaurant, responsible for providing excellent service to our guests by taking orders, serving food and beverages, and ensuring a positive dining experience. You’ll work closely with the kitchen and management teams to deliver exceptional service and create an inviting atmosphere for every guest.

Key Responsibilities

• Guest Service: Greet and welcome guests in a friendly and professional manner. Provide menu information, make recommendations, and answer any questions regarding food, drinks, and specials.
• Order Taking: Accurately take food and beverage orders, entering them into the POS system and ensuring all special requests and dietary restrictions are communicated to the kitchen.
• Food & Beverage Delivery: Serve food and drinks promptly and accurately, ensuring each item meets quality standards and is presented according to restaurant specifications.
• Guest Satisfaction: Ensure guests are satisfied throughout their meal by checking in on their experience, refilling drinks, and addressing any concerns or requests in a timely manner.
• Up-selling & Promotions: Recommend menu items, daily specials, and beverages to enhance the guest experience. Actively engage in upselling to increase revenue.
• Table Maintenance: Clear and clean tables quickly and efficiently between guests, reset tables for the next group, and maintain a tidy dining area.
• Collaborate with Team: Work closely with other servers, kitchen staff, and management to ensure smooth service during busy periods. Help with tasks like rolling silverware, restocking supplies, and supporting team members as needed.
• Cash Handling & POS System: Process payments, handle cash, credit card transactions, and ensure all checks are accurate. Provide change and receipts to guests as necessary.
• Health & Safety Compliance: Follow food safety and sanitation guidelines, including handling food, beverages, and equipment safely and maintaining cleanliness at all times.

Qualifications

• Previous experience as a server or in a customer service role is preferred but not required.
• Strong communication and interpersonal skills; able to engage with guests in a friendly, professional manner.
• Ability to work in a fast-paced environment while maintaining attention to detail and a positive attitude.
• Basic math skills for handling checks and processing payments.
• Ability to stand, walk, and carry food and beverages for extended periods.
• Must be able to lift up to [insert weight] and handle various restaurant equipment.
• Knowledge of the menu and ability to learn about new items and specials.
• Flexibility with hours, including evenings, weekends, and holidays as needed.

Physical Requirements

• Ability to stand and move for long periods.
• Ability to lift trays and deliver food and drinks to guests.
• Must be able to handle high-stress situations in a busy environment.

Compensation

Competitive hourly wage plus tips. Opportunities for advancement and performance-based bonuses.