Server

American Social; Miami, Northern (FL, KY); Hybrid; USD 17,000 - 33,000; Full time

Job summary

American Social in Miami is seeking a friendly server to welcome guests, guide them through beverage and food orders, and suggest items from the menu. The role includes delivering orders, handling payments, and ensuring a positive dining experience during late-night shifts.

The ideal candidate is fluent in English, has an Alcohol Awareness Certification, and can maintain a clean, fast-paced service area while collaborating with team members.

Qualifications

• Fluent in English; able to speak, read, write.
• Alcohol Awareness Certification required (Serv Safe, TIPs, etc).

Responsibilities

• Greet guests promptly and courteously.
• Guide guests through beverage and food ordering, making menu suggestions.
• Describe and sell all items on the menu confidently.
• Deliver beverages and food efficiently while engaging guests.
• Close the guest experience by collecting payment and inviting a return visit.
• Maintain clean tables and assist with stocking and upkeep of the dining area.

Skills

Customer service

Communication

Cash handling

Education

High school diploma

Job description

Job Functions:

• Live and embraces American Social Vision and Core Values
• Reports to work on time and prepared for the shift
• Follows all Image and Appearance standards
• Has a positive attitude and provides the best service possible
• Promptly and courteously greets guests
• Guides guests through beverage and food ordering process, while making specific suggestions
• Has the ability to confidently describe and sell all items on the food and beverage menus
• Delivers beverages and food efficiently and maintains engagement to ensure a positive experience
• Closes guest experience by collecting payment and inviting back
• Cleans and prepares tables for new guests
• Supports restaurant maintenance by stocking supplies and keeping a clean and organized environment
• Practices teamwork during all shifts and supports both FOH and BOH priorities
• Works cohesively with all Team Members
• Flexible to assist in other departments as requested
• Works well under pressure
• Follows the direction of the Managers on duty
• Supports and follows all Marketing initiatives

Qualifications:

• Minimum of 18 years of age to serve liquor.
• Ability to work Late Night shifts, potentially to between 12 AM - 3AM
• Works assigned scheduled shifts
• Alcohol Awareness Certification (i.e Serv Save, TIPs, etc) required
• Food handling certificate a plus
• Fluent in English; able to speak, read, write
• Ability to perform job functions with attention to detail, speed and accuracy
• Ability to transport items up to 30 pounds
• Remain in stationary position for up to 4 hours throughout work shift
• Satisfactorily communicate with guests, management and co-workers to their understanding