SERVER

Hard Rock International; Miami (FL); On-site; USD 1,653,000 - 2,755,000; Part time

Benefits offered by this job

Comprehensive benefits package

Healthy work-life balance

Job summary

A well-known restaurant chain in Miami seeks a dynamic Server to enhance the guest experience. As a Server, you will take orders, manage payments, and maintain a clean and organized station. You'll need strong customer service skills and the ability to create memorable moments for guests. Familiarity with point-of-sale systems and responsible alcohol service is essential. This part-time role focuses on delivering exceptional service in a lively environment.

Qualifications

• Ability to take orders and manage customer requests effectively.
• Familiarity with cash handling and payment processing.
• Demonstrated ability to maintain a clean and organized work area.

Responsibilities

• Take guests' orders and process payments accurately.
• Run food and maintain a clean work station throughout the shift.
• Create memorable experiences and entertain guests.
• Check IDs for age verification and ensure responsible alcohol service.
• Maintain a clean and organized station; assist with opening/closing tasks.
• Create memorable experiences and engage guests to drive satisfaction.

Skills

Impeccable product knowledge

Suggestive selling techniques

Responsible alcohol service

Customer service skills

Table service

Communication

Tools

Point-of-sale system

Job description

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting [e-mail] page is loaded## SERVERlocations: Hard Rock Cafe Miamitime type: Part timeposted on: Posted Todayjob requisition id: R1254Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:**Job Description:**The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).* Taking guests’ orders.* Running food.* Handling cash & other forms of payment.* Making proficient sales transactions - using a point-of-sale system.* Properly checks I.D.s – for guests who appear to be under 30 years old.* Demonstrating responsible alcohol service.* Demonstrating impeccable product knowledge.* Suggestive selling - using proven techniques.* Answering questions - accurately and politely.* Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.* Maintaining a clean & organized station – including pre-bussing & table maintenance.* Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.* Demonstrating knowledge of all table/station numbers.* Directing guests to areas & restrooms.* Creating memorable experiences.* Entertaining guests to create “Raving Fans.”This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.