Server

R365hire; Little Rock (AR); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

BBB, founded in 2008 by James Beard award-winning chef John Currence, seeks a Server to deliver a high-quality dining experience in a lively setting. You will greet guests, present menus, take orders, and ensure guest satisfaction through attentive service.

You will respond to menu questions and promotions, promote specials, operate the POS system, and follow health and safety standards. The role requires standing for long periods and lifting up to 50 pounds to support a smooth service.

Qualifications

• Provide efficient and friendly service to guests within a designated section, which may include multiple tables.
• Record and settle guest orders accurately and ensure compliance with all financial transactions.
• Maintain flexibility to work nights, weekends, and holidays.
• Safely carry food and beverages and handle equipment and utensils properly.
• Communicate clearly with guests and team, following instructions.
• Manage multiple tasks in a high-pressure dining environment.
• Adapt to varying noise levels, spaces, and temperatures.
• Stand, walk, and lift up to 50 pounds during the shift.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction.
• Warmly greet guests and engage with them positively.
• Address guest concerns and provide solutions to enhance satisfaction.
• Answer questions about the menu and ongoing promotions.
• Promote specials and upsell to boost sales.
• Follow health and safety regulations and food allergy protocols.
• Operate POS systems and handle payments.
• Collaborate with team to ensure smooth restaurant operation.

Skills

Guest service

Order accuracy & POS

Flexible schedule

Food carrying safety

Communication

Multitasking

Adaptability

Physical stamina

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

About Us

BBB was founded in 2008 by James Beard award winning chef John Currence with a mission to elevate the most important meal of the day. It is our goal and expectation to provide the finest and highest quality food, drink and service to every guest who passes through our doors. We commit ourselves to inspire excellence in all our staff members through intentional communication, education and exceptional hospitality. We are open 7 days a week to serve lunch, brunch, cocktails and full service catering.

Position Overview

As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigating potential tripping hazards.