Server

StartupPlus Inc; Johnson City (TN); On-site; USD 43,000 - 65,000; Full time

Job summary

StartupPlus Inc in Johnson City, TN is hiring a Server role focused on Guest Relations and Micros POS. The position offers a contract cadence and a salary range of $43,000 to $65,000 per year, with opportunities to grow and learn in a quality-focused engineering shop.

You will resolve customer concerns, write a runbook, test assumptions, keep negotiation pipeline, and uphold quality under deadlines. StartupPlus values data-driven learners over talent for mischief.

Qualifications

• Patience and outcome-focused customer service are essential.
• Ability to write clear guest-relations guidance for future hires.
• Willingness to challenge assumptions to avoid costly mistakes.
• Maintain a smooth negotiation pipeline with minimal hand-holding.
• Uphold quality when deadlines press.

Responsibilities

• Resolve customer concerns with patience and a focus on outcomes
• Write the Guest Relations runbook the next hire wishes they had
• Pressure-test assumptions before they harden into expensive mistakes
• Keep StartupPlus Inc's Negotiation pipeline humming without constant hand-holding
• Hold the line on quality when deadlines start whispering shortcuts

Skills

Prioritization

Reliability

Decision making

Calm under pressure

Independent viewpoint

Communication

Tools

Micros POS

Job description

What if your Micros POS stopped being a side note and became the main event? That's the Server role at StartupPlus Inc. Picture $43,000 - $65,000, a contract cadence, and 1 years of Micros POS translating into a junior seat you actually steer at StartupPlus Inc.

Key Responsibilities

• Resolve customer concerns with patience and a focus on outcomes
• Write the Guest Relations runbook the next hire wishes they had
• Pressure-test assumptions before they harden into expensive mistakes
• Keep StartupPlus Inc's Negotiation pipeline humming without constant hand-holding
• Hold the line on quality when deadlines start whispering shortcuts

What You'll Bring

• An instinct for prioritization when everything is labeled urgent
• The kind of reliability that earns you the hard assignments
• The judgment to say no to good ideas at the wrong time
• Calm under the proudly-imperfect chaos a junior role tends to generate
• A point of view, held loosely and defended well
• Excellent written and verbal communication skills

StartupPlus Inc is a quality-focused engineering shop in Johnson City, TN where Guest Relations and Toast POS are treated as the same discipline. We'd rather coach a data-driven learner than babysit a brilliant jerk, every single time.

The headline reads $43,000 - $65,000; the fine print is all upside, mentorship, benefits, and freedom to grow your Espresso Preparation.

Still hiring, still current, still waiting for someone like you.