Junior Server & POS Liaison — Growth & Mentorship Path

StartupPlus Inc; Johnson City (TN); On-site; USD 43,000 - 65,000; Full time

Job summary

StartupPlus Inc in Johnson City, TN is hiring a Server role focused on Guest Relations and Micros POS. The position offers a contract cadence and a salary range of $43,000 to $65,000 per year, with opportunities to grow and learn in a quality-focused engineering shop.

You will resolve customer concerns, write a runbook, test assumptions, keep negotiation pipeline, and uphold quality under deadlines. StartupPlus values data-driven learners over talent for mischief.

Qualifications

• Patience and outcome-focused customer service are essential.
• Ability to write clear guest-relations guidance for future hires.
• Willingness to challenge assumptions to avoid costly mistakes.
• Maintain a smooth negotiation pipeline with minimal hand-holding.
• Uphold quality when deadlines press.

Responsibilities

• Resolve customer concerns with patience and a focus on outcomes
• Write the Guest Relations runbook the next hire wishes they had
• Pressure-test assumptions before they harden into expensive mistakes
• Keep StartupPlus Inc's Negotiation pipeline humming without constant hand-holding
• Hold the line on quality when deadlines start whispering shortcuts

Skills

Prioritization

Reliability

Decision making

Calm under pressure

Independent viewpoint

Communication

Tools

Micros POS

Job description

StartupPlus Inc in Johnson City, TN is hiring a Server role focused on Guest Relations and Micros POS. The position offers a contract cadence and a salary range of $43,000 to $65,000 per year, with opportunities to grow and learn in a quality-focused engineering shop.

You will resolve customer concerns, write a runbook, test assumptions, keep negotiation pipeline, and uphold quality under deadlines. StartupPlus values data-driven learners over talent for mischief.