Server

Massanutten Current Openings; Hopkins Spring (VA); On-site; USD 2,800 - 5,500; Full time

Job summary

Massanutten Resort in McGaheysville, VA is seeking a Server to provide excellent guest service, take orders, upsell offerings, and maintain a clean work area. Must meet ABC regulations, be 18+, and work a schedule that varies including mornings, evenings, weekends and holidays.

Experience in serving is preferred and familiarity with cocktails, beer, and wine pairings is a plus. The role is full-time with a focus on delivering friendly, efficient service in a resort setting.

Qualifications

• Excellent customer service and organizational skills.
• Excellent written and verbal communication skills.
• Understanding and ability to adhere to ABC regulations and policies.
• Must be at least 18.

Responsibilities

• Provide excellent customer service to all guests.
• Upsell products whenever possible.
• Maintain an orderly and clean work area.
• Process payments and accurately make change using point of sale system.
• Complete assigned tasks including wrapping silverware, cleaning windows, cleaning floors and carpets, filling and stocking condiments.

Skills

Customer service

Communication

ABC compliance

Tools

POS (Point of Sale)

Job description

Massanutten Resort
McGaheysville, VA 22840, USA

• Rate: $2.13 USD per hour
• Front Line-1
• Full-Time
• Requisition #: SERVE003914

Description

Job Summary

A Server is responsible for providing excellent customer service to guests including greeting, taking food and beverage orders, answering questions, and providing information about resort and surrounding areas. Must be able to maintain a clean and organized service and work area and uphold company safety and sanitation policies.

Required

• Excellent customer service and organizational skills
• Excellent written and verbal communication skills
• Understanding and ability to adhere to ABC regulations and policies
• Must be at least 18

Preferred

• Previous serving experience
• Knowledge of standard cocktails
• Knowledgeable of beer and wine pairings

Typical Schedule

Days:

Schedule varies including mornings, evenings, weekends, and holidays

Hours:

Core Responsibilities

• P rovide excellent customer service to all guests
• Upsell products whenever possible
• Maintain an orderly and clean work area
• Process payments and accurately make change using point of sale system
• Complete assigned tasks including wrapping silverware, cleaning windows, cleaning floors and carpets, filling and stocking condiments

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.