Bartender — Guest Service, Upsell & Tips

Massanutten Resort; Virginia; Híbrido; USD 17 000 - 28 000; Tempo integral

Resumo da oferta

Massanutten Resort in McGaheysville, VA is seeking a Bartender to provide excellent guest service, greet guests, take orders, and prepare beverages while following safety and sanitation policies.

The role requires knowledge of cocktails, beer and wine pairings, and strict adherence to ABC regulations. 21+ and prior serving experience are preferred; schedule varies including mornings, evenings, weekends, and holidays.

Qualificações

• Excellent customer service and organizational skills.
• Excellent written and verbal communication skills.
• Knowledge of standard cocktail recipes and preparation.
• Knowledge of beer and wine pairings.
• Understanding of and adherence to ABC regulations and policies.
• Must be at least 21.

Responsabilidades

• Provide excellent customer service to guests.
• Fill alcoholic beverage orders for guests and server orders.
• Enforce ABC policies and regulations.
• Upsell products whenever possible.
• Communicate and work with the team to ensure efficient task completion.
• Maintain an orderly and clean work area.
• Process payments and accurately make change using the point of sale system.
• Ensure proper rotation of stock to provide quality control on perishable goods.

Conhecimentos

Excellent customer service

Organizational skills

Excellent written and verbal comms

Knowledge of cocktails

Beer and wine pairings

ABC regulations compliance

Must be 21+

Ferramentas

POS system

Descrição da oferta de emprego

Massanutten Resort
McGaheysville, VA 22840, USA

Description

Job Summary

The Bartender is responsible for providing excellent customer service to guests, including greeting, taking food and beverage orders, answering questions, and providing information about the resort and surrounding areas, preparing alcoholic beverages for guests and serving tickets, upholding a clean and organized service and work area, as well as any other duties assigned by management while upholding company safety and sanitation policies.

Required

• Excellent customer service and organizational skills
• Excellent written and verbal communication skills
• Knowledge of standard cocktail recipes and preparation
• Knowledge of beer and wine pairings
• Understanding of and adherence to ABC regulations and policies
• Must be at least 21

Preferred

Previous serving and/or bartending experience

Typical Schedule

Days:

Schedule varies from week to week

• Includes mornings, evenings, weekends, and holidays

Hours:

Varied hours depending on the hours of operation and the business demands

Pay:$ 3.50 an hour plus tips!

Core Responsibilities

• Provide excellent customer service to all guests
• Fill alcoholic beverage orders for guests and server orders
• Enforce ABC policies and regulations
• Upsell products whenever possible
• Communicate and work with the team to ensure efficient task completion
• Maintain an orderly and clean work area
• Process payments and accurately make change using the point of sale system
• Ensure proper rotation of stock, including beer, wine, and cocktail mixers, to provide quality control on perishable goods

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.