Bartender — Guest Service, Upsell & Tips

Massanutten Resort; Virginia, Northern (IL, KY); Hybrid; USD 17,000 - 28,000; Full time

Job summary

Massanutten Resort in McGaheysville, VA is seeking a Bartender to provide excellent guest service, greet guests, take orders, and prepare beverages while following safety and sanitation policies.

The role requires knowledge of cocktails, beer and wine pairings, and strict adherence to ABC regulations. 21+ and prior serving experience are preferred; schedule varies including mornings, evenings, weekends, and holidays.

Qualifications

• Excellent customer service and organizational skills.
• Excellent written and verbal communication skills.
• Knowledge of standard cocktail recipes and preparation.
• Knowledge of beer and wine pairings.
• Understanding of and adherence to ABC regulations and policies.
• Must be at least 21.

Responsibilities

• Provide excellent customer service to guests.
• Fill alcoholic beverage orders for guests and server orders.
• Enforce ABC policies and regulations.
• Upsell products whenever possible.
• Communicate and work with the team to ensure efficient task completion.
• Maintain an orderly and clean work area.
• Process payments and accurately make change using the point of sale system.
• Ensure proper rotation of stock to provide quality control on perishable goods.

Skills

Excellent customer service

Organizational skills

Excellent written and verbal comms

Knowledge of cocktails

Beer and wine pairings

ABC regulations compliance

Must be 21+

Tools

POS system

Job description

Massanutten Resort in McGaheysville, VA is seeking a Bartender to provide excellent guest service, greet guests, take orders, and prepare beverages while following safety and sanitation policies.

The role requires knowledge of cocktails, beer and wine pairings, and strict adherence to ABC regulations. 21+ and prior serving experience are preferred; schedule varies including mornings, evenings, weekends, and holidays.