Server

Sickiesburgers; Fort Worth (TX); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

Training & development

Employee discounts

Flexible schedule

Job summary

Sickiesburgers in Fort Worth, TX is seeking a Server to deliver a high-quality dining experience by providing attentive service in your assigned section.

You will greet guests, answer questions about the menu, promote promotions, handle payments with POS, and follow safety and sanitation standards. This role requires flexible scheduling and strong teamwork to ensure smooth restaurant operations.

Qualifications

• Provide efficient and friendly service to guests in your section.
• Accurately record and settle orders and follow cash handling policies.
• Available to work nights, weekends and holidays.
• Carry and serve food and beverages safely, handle utensils properly.
• Follow written and spoken instructions clearly.

Responsibilities

• Deliver high-quality dining experience with attentive service.
• Warmly greet guests and engage with a positive demeanor.
• Address guest concerns with urgency and professionalism.
• Answer menu questions and promote ongoing promotions.
• Use promotions to enhance guest experience and sales.
• Follow service steps and allergy protocols for guest safety.
• Operate POS systems and process payments efficiently.
• Maintain health, safety and sanitation standards.
• Collaborate with team and follow Employee Handbook policies.
• Perform other duties to keep the restaurant running smoothly.

Skills

Customer service

Multitasking

Communication skills

High-pressure environment

Physical stamina

Teamwork

Tools

POS systems

Job description

Benefits:

• Training & development
• Employee discounts
• Flexible schedule

Position Overview:

As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities:

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications:

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.