Server

Mainsail Lodging & Development; Fayetteville (GA); Sur place; USD 15 000 - 25 000; Plein temps

Résumé du poste

Luminary Hotel & Co in Fayetteville, GA is seeking enthusiastic servers to deliver guests a gracious dining experience. You will greet guests, take orders, present wines, and ensure service aligns with Tribute Portfolio standards under Mainsail.

The role requires a high school diploma or equivalent, hospitality experience, strong communication, teamwork, and the ability to upsell. You’ll work with front-of-house to maintain cleanliness and support daily service.

Qualifications

• High school diploma, equivalent, or higher.
• Experience in hospitality, preferably as a server.
• Excellent customer service and communication skills.
• Ability to use POS systems and tablets.
• Beverage knowledge (wine and liquor).
• Team player with ability to upsell.

Responsabilités

• Greet guests and take orders in a gracious, professional manner.
• Set tables and maintain clean, organized service areas.
• Describe dishes and beverages to guests; upsell when appropriate.
• Provide wine pairing suggestions; manage timely service.
• Follow cash handling procedures and assist with closing.

Description du poste

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.Servers will be responsible for the dining experience to include greeting the guests, serving the guest in a gracious and professional manner that represents the highest of standards to ensure exceptional service to all guests that is consistent and continually in accordance with the Tribute Portfolio standards under the franchise of Mainsail.What you haveHigh school diploma, equivalent, or higherPrevious experience in hospitality, preferably as a serverExcellent customer service skillsExcellent communication skills, both verbal and writtenAbility to use technology, e.g., tablets, iPads, computers, and POS systemBeverage knowledge, including wine and liquorAbility to work on a team with members of the Front of House staffProven experience in describing dishes and beverages to guestsAbility to handle station, and work in a clean, organized, and efficient mannerA sense of ownership in everything that you doWhat you’ll doServe guest in an efficient and courteous manner following the proper steps of serviceSet up tables with items needed for service (i.e. flatware, drinkware, condiments, linens, etc.Maintain knowledge of current menu items, including ingredients, preparation, accompaniments, and saucesBus tables quickly and quietly, ensuring table is thoroughly cleanedUpsell menu items to guests, as well as pairing wine with the mealEnsure guest tables are properly set up during meal period, making sure appropriate flatware and drinkware is placedParticipate in daily cleaning of dining room and service stationsAttend monthly department meetings and daily standupsFollow cash handling procedures, and be able to explain shortages and overagesOther necessary duties as reasonably assignedPhysical DemandAbility to sit or stand for extended periods of timeAbility to bendAbility to lift, pull 50 lbsAbility to communicate clearlyAbility to work long hours as neededMental DemandsMake sound judgments quicklyWork on multiple tasks, making appropriate progress towards deadlinesAble to work independently, take direction, and provide direction to othersManage differing personalities within the property, the resort, and the communityMaintain the highest degree of confidentialityAbility to work effectively in stressful, high pressure situationsAbility to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessaryMainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.