Server

Postino WineCafe; Charlotte (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Meal discounts & perks

Competitive wages paid weekly

Earned paid sick time

401K with company match

Sommelier reimbursement

Job summary

Postino WineCafe in Charlotte is looking for a Server to deliver a full-service guest experience. You’ll guide guests through ordering, enter items into the POS, deliver orders, and present the check promptly.

This role emphasizes teamwork, hospitality, attention to detail, and remaining calm under pressure. 1 year of full-service restaurant experience and required certifications are essential.

Qualifications

• 1 year of full-service restaurant experience.
• Proven ability to guide guests through ordering and service.
• Excellent guest communication and hospitality skills.

Responsibilities

• Guide guests through the ordering process and enter orders into the POS accurately.
• Deliver completed items and present the check in a timely manner.
• Collaborate with teammates to ensure guests have everything they need throughout their experience.

Skills

Team player

Attention to detail

Calm under pressure

Hospitality

Education

High-school diploma

Tools

POS system

Job description

Description

WHO WE ARE

We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we’re headed to the moon with a simple mission — to make people feel good. While no one on the team is quite like the other, it’s our common values that keep us united.

• Be Authentic and Humble
• Act with Integrity
• Bring Good Energy
• Get Extraordinary Results
• Achieve as a Team
• Inspire with Hospitality

ABOUT THE ROLE

As a Server your responsibility is to work in a team setting to deliver a full service experience to guests by guiding guests through the process of ordering food and beverages, accurately entering the items into the POS system, delivering completed items to the guest, presenting the check in a timely manner and completing payment. This position works with other service positions to ensure guests have everything they need throughout their experience.

TO BE SUCCESSFUL YOU MUST

• Have an unparalleled love, passion, and commitment to making others feel good
• Have an eye for details and upholding standards
• Support, serve, and uplift your teammates.
• Be an enthusiastic brand ambassador
• Love spreading positive vibes
• Be calm under pressure
• Operate with a sense of urgency
• Look for creative solutions and approaches

WHY YOU’LL LOVE BEING A SERVER

Postino has a rich culture of delivering the best hospitality experience in the restaurant industry. We are a growing brand with unlimited career advancement who will support your journey with exceptional beverage and culinary development. The working relationships you build today will be deep, meaningful, and long lasting. Lastly, we believe you should have a voice and be recognized and rewarded for your contributions.

YOUR BENEFITS

• Meal Discounts & Perks
• Competitive Wages Paid Weekly
• Earned paid sick time
• 401K with company match
• Pursue Level 1,2 Sommelier reimbursed upon completion
• Flexible Spending & Dependent Care
• Access to Medical, Dental, Vision when eligible.
• Access to Teladoc services for all team members after 30 days eligibility.
• Thanksgiving and Christmas off

Requirements

• The position requires 1 year of full-service restaurant experience; combined industry experience will be considered.
• High-school diploma preferred
• State Food Handler’s Management Certification is required
• Responsible Alcohol Service Certification is required