Server

Roaring River Adventures, LLC; Cassville (MO); On-site; USD 26,000 - 34,000; Full time

Job summary

Roaring River State Park in Missouri seeks a friendly Server to welcome guests, take orders, and deliver food and beverages promptly in a fast-paced setting.

You will use POS to process payments, keep tables tidy, and work with a team to ensure exceptional guest experiences on day, night, weekend, and holiday shifts.

Qualifications

• Education: High school diploma or equivalent.
• Excellent customer service and people skills.
• Must be able to work a variety of day, night, weekend, holiday shifts.

Responsibilities

• Accurately take orders from guests and submit to kitchen using POS software.
• Deliver food and drinks and bus tables as needed.
• Process credit cards, make change, and handle cash payments accurately.
• Ensure beverages are served in compliance with regulations and company procedures.
• Provide timely, courteous service throughout the meal service.
• Set tables and prepare workstations, including side work as assigned.
• Complete sales and tip reports at shift end and reconcile receipts.
• Perform other front-of-house duties as required to meet business needs.

Skills

Customer service

People skills

Communication

Cash handling

Bar/menu knowledge

Education

High school diploma

Tools

POS software

Cash handling

Job description

Roaring River State Park is a breathtaking oasis nested in the enchanting southwest Ozark hills of Missouri. As one of the state's most beloved parks, Roaring River offers a captivating blend of natural beauty and outdoor excitement. A deep valley surrounded by rugged landscapes, beckoning both nature enthusiasts and avid anglers alike. With rainbow trout stocked year-round, it's a haven for fishing aficionados seeking their next lunker. The park's scenic charm enhances the experience, boasting seven hiking trails, picturesque picnic spots, and an engaging nature center. The park offers Campsites, rustic cabins, and the Emory Melton Inn and Conference Center, complete with a full-service restaurant. Join us at Roaring River State Park, where every day unfolds as a new chapter in the great outdoors!

Summary of Position: A Server will enjoy interacting with diverse personality types, while serving food and/or beverages in a timely, friendly and efficient manner to continue to deliver outstanding guest service.

Responsibilities

• Accurately take orders from guests, submit to kitchen using Point-of-Sales (POS) software, deliver food and drinks, bus tables or assist busser/runner
• Knowledge of restaurant and bar menu promotions and specials
• In an honest and timely manner, prepare checks, process credit cards, accept and make accurate change for cash payments
• Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures
• Provide timely, courteous service to all guests throughout the meal service
• Set tables, polish glasses, prepare workstations and other side work as assigned
• Accurately prepare sales and tip reports at shift’s end, deposit cash and credit card receipts
• Complete other front of house duties such as host, and busser- food runner as needed to meet business requirements
• Other duties as may be assigned.

Position Requirements

• Obtain ServSafe Certification in accordance with Company F&B policy
• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts
• Must have excellent communication skills and be able to count change and reconcile paperwork
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people

Knowledge and Experience

Education: High school diploma or equivalent

Experience: Minimum (1) year in a restaurant establishment
National Park/Resort experience

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.