Server

Shepherd of the hills Development LLC; Branson (MO); On-site; USD 17,000 - 25,000; Part time

Job summary

Shepherd of the Hills Development LLC in Branson, MO is seeking a friendly Server to deliver a warm, attentive dining experience in our restaurant and dinner theater. Take orders, relay to the kitchen, serve food and drinks, handle payments, maintain clean tables, and participate in tip share/tip pool per policy.

Must be 18+, strong communication, multitasking, and flexible hours. Resilience, knowledge of specials, and teamwork with kitchen staff are essential for delivering outstanding guest

Qualifications

• Excellent communication and interpersonal skills to engage with diverse clientele.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Must be 18 years old or older.
• Strong multitasking skills to manage multiple tables and orders simultaneously.
• Positive attitude, team-oriented mindset, and commitment to delivering outstanding customer service.

Responsibilities

• Greet guests and take accurate orders, relaying to kitchen and bar staff.
• Serve food and drinks efficiently while anticipating guest needs.
• Provide menu information including ingredients and prep methods.
• Maintain clean, well-set tables throughout dining experience.
• Handle payments accurately and follow tip pool policies.
• Collaborate with kitchen and drink staff to ensure timely delivery of orders.

Skills

Communication

Multitasking

Cash handling

Guest service

Teamwork

Education

High School Diploma

Tools

POS system

Job description

Position SummaryThe Server is responsible for delivering an exceptional dining experience to our guests by providing prompt, courteous, and attentive service. This position operates with a tip share/tip pool arrangement in accordance with company policy.Essential FunctionsThe following duties are considered essential to this position. Reasonable accommodations may be made for qualified individuals with disabilities to perform these functions.Greet and welcome guests promptly with a friendly and professional demeanor.Take accurate food and beverage orders and relay them clearly to the kitchen and drink staff.Serve food and drinks efficiently while anticipating guest needs and preferences.Provide detailed information about menu items, including ingredients and preparation methods.Ensure tables are clean, properly set, and well-maintained throughout guests' dining experience both in the restaurant and dinner theater.Handle guest complaints or concerns gracefully and escalate issues to management when necessary.Process payments accurately and efficiently, including handling cash and electronic transactions.Adhere to tip share/tip pool polices and maintain accurate records as required.Collaborate effectively with kitchen and drink staff to ensure timely delivery of orders.Maintain knowledge of current specials, promotions, and menu changes to inform customers.Fill in and provide coverage across restaurant and dinner theater areas as assigned or directed by managers.Perform other duties assigned in support of the essential operations.Minimum QualificationsRequiredExcellent communication and interpersonal skills to engage with diverse clientele.Ability to work in a fast-paced environment while maintaining attention to detail.Must be 18 years old or olderStrong multitasking skills to manage multiple tables and orders simultaneously.Physical stamina to stand and walk for extended periods during shifts.Basic math skills to handle billing and payments accurately.Positive attitude, team-oriented mindset, and commitment to delivering outstanding customer service.Ability to work a varied schedule, including weekdays, weekends, holidays, and extended hours as necessary.Strong communication skills and the ability to manage conflict in a calm, guest-focused manner.Must successfully pass a criminal background check in accordance with company policy.Uniform/appearance standardsPreferredPrevious experience as a Server or in a customer service role within the restaurant industry is preferred.Knowledge of food safety and hygiene standards is an advantage.