Server - CBK

Colen Built Development; Ocala (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Colen Built Development in Ocala, FL is seeking a friendly server to deliver food and beverage service to residents and guests. You will greet guests, present menus, and communicate menu details, including allergens, to ensure a positive dining experience.

The role requires taking orders, entering them into the POS, and coordinating with kitchen staff to ensure timely, accurate service. You will handle payments, maintain cleanliness, and contribute to guest satisfaction throughout shifts.

Qualifications

• High school diploma or GED; relevant experience preferred.
• Ability to clearly communicate menu items and allergens.
• Ability to handle payments and calculate tips.

Responsibilities

• Take accurate food and beverage orders and enter them into the POS.
• Coordinate with kitchen staff to deliver orders on time.
• Provide excellent guest service and address complaints.
• Maintain cleanliness of dining area and bus station.

Skills

Verbal communication

Written communication

Multitasking

Time management

Customer service

Menu knowledge

Education

High Diploma or GED

Tools

POS system

Job description

Job Summary/OverviewThe Server provides food and beverage service to residents and guests. Interacts closely with the residents, guests, and others, providing quality service which enhances the customers’ experience.Essential Duties and ResponsibilitiesThe following statements describe the principal functions of this position and its scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance workload. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Welcome guests with a warm and friendly demeanorAssist in seating guests and providing them with menusDemonstrates strong knowledge of food and drink menu items, including key ingredients and allergens and can clearly communicate that knowledge to guests when inquiries arise.Demonstrate sales skills by promoting any specials or LTO itemsFill glasses with ice water and answer any questions regarding the menu, including allergies or special requestsTake accurate food and beverage orders from guests and enter them into the POS system, provide notice of any special modifications or allergies.Coordinate with the kitchen staff to ensure all of the table’s orders are prepared and delivered on time and together.Assembles food on tray; procures items from each station as necessaryServes a meal; places dishes by courses in front of each person; serves from the left of the personRemoves soiled dishesSuggests and serves dessert, coffee, and after-dinner drinksVerifies accuracy of process, state and federal taxes, tips, and/or other charges when presenting bills to guestsHandles all cash, credit cards as prescribed by standard operating proceduresKeeps assigned tables, dining room, and bus station clean and tidyEnsures guest satisfaction before departure and advises supervisor of complaints as they occurPerforms clean-up, side-work and closing duties as assigned by the managerParticipate in pre-shift meetings and training sessions as requiredPerforms other duties as requiredQualifications (Education, Experience, Technical Skills)Education and Experience:High Diploma or GED or an equivalent combination of education and experience.Previous experience in a restaurant or customer service role is preferred but not requiredTechnical Requirements:Effective verbal and written communication skillsEffectively present information to management, customers, and staff.Ability to add, subtract, multiply, and divide.Skills and Knowledge:Ability to work flexible shifts, including days, evenings, nights, weekends, and holidays, as required.Strong multitasking and time management abilitiesAbility to work under pressure while complying with all relevant legislation.Knowledge of food and beverage menus, including dietary restrictions and allergiesExcellent customer service and communication skillsCritical thinking skillsBasic math skills for handling payments and calculating tipsPhysical stamina to stand, walk, and carry trays for extended periods.Personal AttributesSafety-mindedProfessional and friendly (Even in challenging situations)Hospitality focusedSelf-motivatedHonesty and integrityAttention to detailTeam-oriented/team playerReports to: Restaurant ManagerCertifications and LicensesA valid Florida Driver's License with acceptable driving history is requiredSERV-SAFE certified