Server-AM Battey

Battey Hotel Management Group Inc; Rome (GA); In loco; USD 22.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Dental Insurance

Disability Insurance

Paid Time off

Life Insurance

Vision Insurance

Employee Discount

Descrizione del lavoro

Battey Hotel Management Group Inc. is seeking servers to greet and assist guests, take orders, and serve food and drinks in a professional manner.

The role requires selling alcohol and food items, handling payments, and maintaining a clean, efficient workstation with proper appearance and uniforms. Responsibilities include serving multiple tables, ensuring guest satisfaction, and adhering to brand standards while complying with all laws.

Competenze

• Guest-facing hospitality experience preferred.
• Must be able to sell food and alcoholic beverages.
• Fundamental cash handling and POS operation experience.
• Able to communicate clearly and professionally with guests and team.

Mansioni

• Serve multiple tables as directed by management.
• Sell alcohol and food items in a compliant manner.
• Check IDs to verify legal drinking age.
• Use a computer to ring orders and process payments.
• Maintain cleanliness and reset tables as needed.
• Provide courteous and sincere guest experiences.
• Follow uniform and personal hygiene standards.
• Assist with side-work to ensure smooth restaurant operation.

Conoscenze

Guest relations

Multitask at tables

Take orders

Alcohol service

Cash handling

POS interaction

Fast customer service

Teamwork

Formazione

High School Diploma or Equivalent

Strumenti

POS system

Descrizione del lavoro

Summary of PositionSell and serve food and drinks in a professional manner.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Along with complying with all laws, company policy, brand standards, the following are the Essential Functions of this position:This position is empowered to guarantee total guest satisfaction assisting all guest sincerely and courteously. Going the extra mile to ensure total guest satisfactionDisplays hospitality, professionalism, and projects a favorable image of the company and property to the public at all times.Takes pride in representing the company and property professionally with our guests, associates, and vendors.Ensures that all transactions with our guests, associates, and vendors are handled in a legal and ethical manner.Complies with company, department & brand standardsCompletes training as required by company, property and brand.Maintains a clean and neat appearance at all times. A complete uniform (or business attire for non-uniformed associates) must be worn at all times in public areas, including a name tag.Serve multiple tables, as determined by management.Have complete knowledge of food and beverage preparation.Be able to sell alcohol and food items.Be able to use a computer to ring orders on a check.Be able to interact with guests in a friendly/fast manner.Be able to accept different types of payment and make change.Maintain specific side-work, ensure the total cleanliness and smooth operation of the restaurant.Be able to clear and reset tables.Be able to check identification of guests to ensure guests are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.If consuming alcoholic beverages, observe guest’s behavior, count the number of drinks served, and if the server feels they should not drive, offer a taxi. Do not hesitate to ask a manager to intervene.All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.Any other duties that are required at the direction of the supervisor.Supervisory ResponsibilityNonePhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require occasional lifting of products weighing up to 50 pounds.Qualifications and/or ExperienceTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions of this position.High School Education or Equivalent is Required.Experience preferred.CompetenciesCustomer/Client Focus.Ethical Conduct.Initiative.Thoroughness.Benefits401(k)Dental InsuranceDisability InsurancePaid Time offLife InsuranceVision InsuranceEmployee DiscountDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.