Server

Hilton Garden Inn Bozeman MT; Bozeman (MT); On-site; USD 25,000 - 38,000; Full time

Job summary

Hilton Garden Inn Bozeman MT is seeking a friendly Restaurant Server to help deliver guests an outstanding dining experience. You will take orders, serve food and beverages, handle payments, and maintain a clean, welcoming dining area.

Join our team to provide knowledgeable service, assist with wine service, and coordinate with kitchen and bar staff to ensure smooth service in a busy hotel restaurant. This role requires mobility, standing for long periods, and a positive guest-focused attitude.

Qualifications

• Previous waitstaff experience preferred.
• Must obtain food handlers card and alcohol service license.

Responsibilities

• Greet guests, present menus, and inform of daily specials.
• Take orders and enter them accurately into the POS system.
• Serve food and beverages in a timely, friendly manner; coordinate with kitchen and bar staff.
• Handle payments and complete financial transactions per guidelines.
• Maintain cleanliness of dining areas and assist with opening/closing procedures.

Skills

Guest service

POS operation

Wine service

Alcohol service

Tools

POS system

Job description

We're off I-90, under three miles of Montana State University and downtown Bozeman, and walking distance from a choice of restaurants. It's 15 minutes to the Museum of the Rockies, and Bozeman Yellowstone International Airport (BZN) is 9 miles away via our free shuttle (6am - 11pm). Enjoy our restaurant, indoor pool, and 24-hour convenience shop.

JOB SUMMARY:

Ensure that all guests are served to the hotel's standard in the Restaurant / Bar / Lounge areas. Ensure the highest standards of hospitality and welcome are always demonstrated within all food and beverage areas.

Takes orders for, serves (where applicable, prepares) food and beverages to guests as per the hotel's standards in a friendly, timely and efficient manner. Ensures guest dining experience meets hotel standards of service.

RESPONSIBILITIES:

• Greets guests and presents them with the menu, informs of special items for the day and menu changes if appropriate.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Enter orders on the POS machine, ensuring special requests made by the guest while ordering the food are notated.
• Coordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
• Server food and beverage to the guest as per the sequence of service.
• Observes guests and ensure their satisfaction with the food and service.
• Promptly respond to guest with any additional request.
• Properly open and pour wine at the tableside.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.
• Assist bus persons with stocking and maintaining the restaurant par stock levels and side station.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
• Print closing report and drop the cash deposits per company guidelines.

REQUIREMENTS:

• Ability to walk and stand for prolonged periods of time.
• Ability to lift, carry, push and pull up to 40 lbs., independently.
• Ability to obtain a food handlers card and alcohol beverage service cards, or other applicable licensing in accordance with local food and beverage service ordinances.