hotel restaurant server

Dhillon Hotel Inc; Great Falls (MT); On-site; USD 16,531 - 28,929; Full time

Benefits offered by this job

Employee discounts

Paid time off

Training & development

Job summary

Dhillon Hotel Inc in Great Falls, MT is seeking a friendly Hotel Restaurant Server to join our hospitality team and deliver exceptional dining experiences in a dynamic hotel setting.

You will greet guests, suggest menu items, take orders, and coordinate with kitchen staff while maintaining a clean dining area and handling payments accurately. A strong emphasis on guest satisfaction and regulatory compliance is essential.

Qualifications

• Previous serving or food & beverage experience preferred, hotel restaurant experience a plus.
• Strong customer service and interpersonal communication skills.
• Ability to work flexible shifts including mornings, evenings, weekends, and holidays.
• Familiarity with POS systems and basic cash handling.
• Montana Food Handler's Permit or willingness to obtain upon hire.
• Must be of legal age to serve alcohol per Montana state regulations.

Responsibilities

• Greet and seat guests, present menus, and provide knowledgeable recommendations on food and beverage offerings.
• Take accurate food and drink orders and relay them promptly to kitchen and bar staff.
• Deliver orders to tables in a timely and professional manner, ensuring guest satisfaction.
• Maintain cleanliness and organization of the dining area, including table setting and resetting.
• Process guest payments accurately, including cash, credit, and room charge transactions.
• Coordinate with hotel front desk and concierge staff to accommodate special guest requests.
• Uphold food safety, sanitation, and alcohol service compliance standards.

Skills

Customer service

Interpersonal communication

Cash handling

POS systems

Flexible schedule

Alcohol service knowledge

Education

Montana Food Handler's Permit

Montana Alcohol Server Permit

Tools

POS software

Job description

Benefits:

• Employee discounts
• Paid time off
• Training & development

About the Role:

Dhillon Hotel Inc in Great Falls, MT is looking for a friendly and motivated Hotel Restaurant Server to join our hospitality team! This is a fantastic opportunity to deliver exceptional dining experiences in a dynamic hotel environment where every shift brings something new plus outstanding TIPS!!

Responsibilities:

• Greet and seat guests, present menus, and provide knowledgeable recommendations on food and beverage offerings
• Take accurate food and drink orders and relay them promptly to kitchen and bar staff
• Deliver orders to tables in a timely and professional manner, ensuring guest satisfaction
• Maintain cleanliness and organization of the dining area, including table setting and resetting
• Process guest payments accurately, including cash, credit, and room charge transactions
• Coordinate with hotel front desk and concierge staff to accommodate special guest requests
• Uphold food safety, sanitation, and alcohol service compliance standards

Requirements:

• Previous serving or food & beverage experience preferred, hotel restaurant experience a plus
• Strong customer service and interpersonal communication skills
• Ability to work flexible shifts including mornings, evenings, weekends, and holidays
• Familiarity with POS systems and basic cash handling
• Montana Food Handler's Permit or willingness to obtain upon hire
• Must be of legal age to serve alcohol per Montana state regulations
• Ability to stand for extended periods and carry trays in a fast-paced environment

About Us:

Dhillon Hotel Inc is a proud hospitality provider serving the Great Falls, MT community with comfortable accommodations and quality dining. Our guests return time and again for our warm, welcoming atmosphere and attentive service. We value our team members and foster a supportive workplace where hospitality professionals can thrive and grow.