Server

Troon; Aurora (CO); Sur place; USD 22 000 - 23 000; Temps partiel

Avantages offerts par ce poste

Healthcare Benefits

401(k) with employer match

Time Off – Sick leave

Résumé du poste

Valley Country Club in Aurora, CO is seeking a part-time Server to deliver fast, polished service and contribute to an exceptional dining experience. You will greet members, take orders, and maintain high standards under the Troon umbrella.

This role requires friendly, professional interaction, the ability to multitask, and a willingness to learn about wine and cocktails while supporting the team during peak periods.

Qualifications

• Excellent communication and multitasking skills.
• Ability to remain calm under pressure and attentive to detail.
• Familiarity with POS systems is preferred.
• Willingness to learn about food, wine, and cocktails.

Responsabilités

• Deliver fast, flawless, and friendly service.
• Greet members and guests with warmth and professionalism.
• Take orders accurately with the POS system and relay details to kitchen/bar.
• Monitor pacing and ensure timely delivery of dishes and beverages.
• Present menu items and daily specials with recommendations.
• Anticipate guest needs and maintain service flow.
• Follow proper service techniques at all times.
• Engage with members to provide an elevated experience.
• Communicate effectively during shift transitions.

Connaissances

Excellent communication

Multitasking

POS systems familiarity

Guest service orientation

Wine & cocktails knowledge

Outils

POS systems

Description du poste

Valley Country Club
Aurora, CO 80016, USA

Description

Valley Country Club, located in Aurora, CO, is pleased to announce an excellent career opportunity for a part-time Server! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Compensation

$16.00 - $16.50 per hour

About Us

Valley Country Club is a prestigious private country club located in Aurora, Colorado, dedicated to providing an exceptional dining and hospitality experience to our members and guests. We take pride in our warm atmosphere, exceptional cuisine, and commitment to service excellence. Our team embodies professionalism, teamwork, and a “Members Come First” philosophy in all that we do.

Position Summary

Servers at Valley Country Club play a vital role in creating a flawless and enjoyable dining experience for every member and guest. This position requires speed, precision, and a genuinely friendly demeanor. Servers are responsible for delivering quick, polished, and professional service — while maintaining accuracy, anticipating needs, and upholding the club’s standards of excellence.

Core Responsibilities

Service Execution

• Deliver fast, flawless, and friendly service in alignment with Valley’s Steps of Service.
• Greet all members and guests promptly with professionalism and warmth; build relationships that encourage repeat visits and satisfaction.
• Accurately take food and beverage orders using the POS system, confirming details and modifications with kitchen and bar staff when needed.
• Monitor pacing and ticket times to ensure all items are delivered promptly, hot food hot and cold food cold.
• Present all menu items and daily specials confidently, offering pairing suggestions and knowledgeable recommendations.
• Anticipate guest needs — refilling drinks, clearing plates, and replenishing items without being prompted.
• Follow proper tray service, table service, and cocktail service techniques at all times.

Member Experience

• Engage members in a professional yet personable manner, remembering preferences and providing a consistent, elevated experience.
• Handle all member concerns or complaints with urgency and discretion, communicating issues to the Floor Lead or Service Director as appropriate.
• Uphold Valley’s appearance, posture, and professionalism standards — uniforms pressed, stations tidy, demeanor calm and collected.
• Work cohesively with fellow servers, bartenders, support staff, and kitchen teams to maintain smooth service flow.
• Attend pre-shift meetings and participate in menu tastings to stay informed on specials, events, and updated procedures.
• Support fellow team members during peak periods with running food, refilling drinks, and clearing tables.
• Communicate effectively during transitions between shifts to ensure continuity of service and teamwork.

Operational & Side Work Duties

• Complete all assigned opening, closing, and side work tasks accurately and efficiently.
• Maintain a clean and organized workstation and ensure all service areas remain presentable throughout the shift.
• Follow all sanitation, food safety, and club cleanliness protocols.
• Process checks and handle payments accurately, balancing all transactions through the POS system with 100% accuracy.
• Protect member privacy and uphold confidentiality standards at all times.

Qualifications

• Exceptional communication and multitasking skills.
• Ability to remain calm and professional under pressure while maintaining high attention to detail.
• Familiarity with POS systems.
• Working knowledge of food, wine, and cocktails preferred; willingness to learn required.
• Must be at least 18 years of age.
• Ability to work evenings, weekends, and holidays as scheduled.

Core Competencies

• Service Excellence: Demonstrates genuine hospitality and pride in presentation.
• Speed & Precision: Executes tasks efficiently without sacrificing quality or grace.
• Teamwork: Contributes positively to the success of the entire service team.
• Professionalism: Maintains composure, integrity, and the club’s reputation at all times.
• Adaptability: Adjusts quickly to changing priorities, events, and guest needs.

Benefits & Other Compensation

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Sick leave and leaves of absence, in accordance with
  • Illinois (IL) – Illinois Paid Leave for All Workers Act (PLAWA)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.