Servant-Lead Team Leader — Inspire & Coach

Chick-fil-A; Mesa (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Growth opportunities

Competitive pay

Job summary

Chick-fil-A in Mesa, AZ is seeking a Team Leader who embodies our core values and servant’s heart. You’ll support senior leadership in daily operations, coach team members, and help drive our culture of service.

In this role you will lead shifts, open or close, count drawers, and ensure guest satisfaction through responsive, friendly service. Strong communication and teamwork are essential, as is a commitment to learning and growth.

Qualifications

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead or supervisor is helpful but not required

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Skills

Team leadership

Customer service

Communication

Problem solving

Positive attitude

Job description

Chick-fil-A in Mesa, AZ is seeking a Team Leader who embodies our core values and servant’s heart. You’ll support senior leadership in daily operations, coach team members, and help drive our culture of service.

In this role you will lead shifts, open or close, count drawers, and ensure guest satisfaction through responsive, friendly service. Strong communication and teamwork are essential, as is a commitment to learning and growth.