Separation Equipment SME & Solutions Expert - Remote

Alfa Laval

Richmond (VA)

On-site

USD 93,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Healthcare, dental and vision plans
401(k) plan

Job summary

Alfa Laval is seeking an experienced technical professional to support customers with separation equipment, providing reliable solutions throughout the sales process. You will engage in proactive service improvements, partner with Sales, and present tailored value propositions to clients.

The role emphasizes training delivery, collaboration with international teams, and acting as a trusted technical partner both remotely and in person.

Qualifications

  • 5+ years of rotating equipment or related industrial equipment experience.
  • Strong product knowledge and/or application experience with decanter centrifuges.
  • Ability to gather, analyze and suggest solutions to problems that may arise in the process.
  • Excellence in customer interaction and engagement; English communication skills.

Responsibilities

  • Serve as SME for separation equipment and applications.
  • Identify opportunities to enhance offerings through training or audits.
  • Collaborate with Service Sales and Field Service on value-added services.
  • Support Service Sales with technical expertise and customer partnerships.
  • Lead customer visits and presentations to propose tailored value propositions.
  • Deliver product training programs for Alfa Laval staff, channels and customers.

Skills

Rotating equipment experience
Decanter centrifuges knowledge
English communication skills
Microsoft Office & Windows
Team player
Interpersonal skills
Problem-solving

Education

Diploma/associate degree in engineering or related field

Tools

Service digital tools
OneCRM
Electrical troubleshooting

Job description

Alfa Laval is seeking an experienced technical professional to support customers with separation equipment, providing reliable solutions throughout the sales process. You will engage in proactive service improvements, partner with Sales, and present tailored value propositions to clients.

The role emphasizes training delivery, collaboration with international teams, and acting as a trusted technical partner both remotely and in person.

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