Sensory Beauty Host | Guest Experience Leader

L'Occitane En Provence; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Full time

Job summary

L'Occitane Ross Park Mall in Pittsburgh is seeking a Beauty Host to greet guests and create a serene, sensorial experience in our beauty space. You will guide customers with warmth, while supporting store operations and upholding brand standards.

We value hospitality, skincare enthusiasm, and a team-focused attitude. The role emphasizes listening to feedback and elevating guest satisfaction in a luxury-brand setting.

Qualifications

• Strong communication and creative problem-solving abilities.
• Entrepreneurial attitude with experience in a sales-driven environment.
• Interest in skincare, body care and fragrance is beneficial.

Responsibilities

• Be the Host: greet every guest with warm hospitality and offer a sensorial experience.
• Prioritize Guest Experience: anticipate needs and strive to exceed expectations.
• Keep an Open Mind: welcome feedback and maintain a growth mindset.
• Let Success Drive You: assist with store operations and put customers’ needs first.
• Foster a Team Culture: mentor colleagues and promote a positive, inclusive environment.
• Communicate with Care: adapt communication styles to diverse team members.

Skills

Strong communication

Creative problem-solving

Entrepreneurial attitude

Customer satisfaction

Adaptability

Basic technology

Job description

L'Occitane Ross Park Mall in Pittsburgh is seeking a Beauty Host to greet guests and create a serene, sensorial experience in our beauty space. You will guide customers with warmth, while supporting store operations and upholding brand standards.

We value hospitality, skincare enthusiasm, and a team-focused attitude. The role emphasizes listening to feedback and elevating guest satisfaction in a luxury-brand setting.