Beauty Experience Host – Skincare & Fragrance Advisor

L'Occitane En Provence; Pittsburgh (Allegheny County); On-site; USD 20,000 - 23,000; Full time

Job summary

L’Occitane En Provence is hiring a Full-Time Beauty Host at Ross Park Mall. You will greet guests, deliver a sensorial experience, and guide them through our products to foster lasting connections.

The role emphasizes exceptional guest care, adaptability, and teamwork in a beauty retail setting. Knowledge of skincare is a plus, and a friendly, proactive attitude is valued in a fast-paced environment.

Qualifications

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment.
• Mindset focused on customer satisfaction (internal and external customers).
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended.
• Basic technology skills.

Responsibilities

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, take initiative by solving problems and putting customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to colleagues, cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

Skills

Strong communication

Sales-driven mindset

Customer-centric

Skincare knowledge

Adaptability

Basic technology skills

Tools

Point of sale familiarity

Job description

L’Occitane En Provence is hiring a Full-Time Beauty Host at Ross Park Mall. You will greet guests, deliver a sensorial experience, and guide them through our products to foster lasting connections.

The role emphasizes exceptional guest care, adaptability, and teamwork in a beauty retail setting. Knowledge of skincare is a plus, and a friendly, proactive attitude is valued in a fast-paced environment.