Beauty Advisor - Part Time - Ross Park Mall

L'OCCITANE Group (B Corp); Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Job summary

L’Oréal? Wait no: L’Occitane Ross Park Mall seeks a Beauty Host to greet guests and create a serene, sensorial experience in-store. You’ll engage customers, showcase products, and drive satisfaction through personalized service.

This role emphasizes hospitality, teamwork, and a proactive approach to store operations while representing a renowned skincare and fragrance brand at a mall location in Pittsburgh.

Qualifications

• Excellent communication and problem-solving abilities.
• Entrepreneurial attitude with a background in a sales-driven environment.
• Customer-satisfaction mindset (internal and external customers).
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended.
• Basic technology skills.

Responsibilities

• Be the Host: greet every guest as if they were a cherished guest in your home, offering a sensorial experience.
• Prioritize Guest Experience: anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: support and assist with store operations, policies, and procedures; take initiative to solve problems and put customers' needs first.
• Foster a Team Culture: offer direction, mentorship, and encouragement to colleagues; cultivate a positive and inclusive team culture.
• Communicate with Care: collaborate and adapt communication styles to different personalities within the team.

Skills

Strong communication

Sales-driven

Customer service

Adaptability

Job description

Who You Are:

Embark on a serene journey as a Beauty Host with L’Occitane

Who You Are:

Embark on a serene journey as a Beauty Host with L’Occitane Ross Park Mall. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do:

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.