Sensory Beauty Host: Elevate Guest Experiences

L'Occitane En Provence; Massachusetts; On-site; USD 25,000 - 29,000; Full time

Job summary

L’Occitane En Provence in Chestnut Hill is seeking a Beauty Host to welcome guests and create a serene, sensory shopping experience. You will greet customers, share product knowledge, and tailor visits that reflect the brand’s hospitality ethos.

This role emphasizes warm communication, adaptability, and a passion for skincare and fragrance. You’ll support store operations, maintain guest experience, and help build a welcoming team environment.

Qualifications

• Strong communication and creative problem-solving ability.
• Entrepreneurial attitude with background in a sales-driven environment.
• Customer satisfaction focus (internal and external).
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility recommended.
• Basic technology skills.

Responsibilities

• Be the Host: greet guests with warm hospitality and offer a sensorial experience.
• Prioritize guest experience and anticipate guest needs.
• Welcome feedback and maintain a growth mindset.
• Support store operations and reflect the brand's policies.
• Foster a positive team culture and mentorship.

Skills

Strong communication

Problem solving

Sales-driven mindset

Customer focus

Skincare interest

Adaptability

Tech basics

Job description

L’Occitane En Provence in Chestnut Hill is seeking a Beauty Host to welcome guests and create a serene, sensory shopping experience. You will greet customers, share product knowledge, and tailor visits that reflect the brand’s hospitality ethos.

This role emphasizes warm communication, adaptability, and a passion for skincare and fragrance. You’ll support store operations, maintain guest experience, and help build a welcoming team environment.