Full-Time Beauty Host: Sensory Experience Lead

L'OCCITANE Group (B Corp); Natick (MA); On-site; USD 23,000 - 27,000; Full time

Job summary

L’Occitane Group in Natick Mall is hiring a Full-Time Beauty Host to greet guests, deliver a sensorial experience, and guide them through our beauty space with warm hospitality.

You will collaborate with the store team, embrace feedback, and help uphold store policies while promoting skincare and fragrance products. The role invites an upbeat, guest-centric mindset and a willingness to grow with the brand.

Qualifications

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

Responsibilities

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

Skills

Strong communication

Problem solving

Entrepreneurial attitude

Customer focus

Skincare interest

Adaptability

Tech basics

Job description

L’Occitane Group in Natick Mall is hiring a Full-Time Beauty Host to greet guests, deliver a sensorial experience, and guide them through our beauty space with warm hospitality.

You will collaborate with the store team, embrace feedback, and help uphold store policies while promoting skincare and fragrance products. The role invites an upbeat, guest-centric mindset and a willingness to grow with the brand.