Sensory Beauty Host: Create Unforgettable Guest Experiences

L'OCCITANE Group (B Corp); Massachusetts; On-site; USD 25,000 - 29,000; Full time

Job summary

L’Occitane in Chestnut Hill is hiring a Full-Time Beauty Host to greet guests and craft a serene, sensorial shopping experience. You will engage customers, anticipate needs, and contribute to a warm, inclusive team environment focused on exceptional service.

Ideal candidates bring strong communication skills and a passion for skincare, fragrances, and body care. The role emphasizes guest satisfaction and collaboration within store operations.

Qualifications

• Strong communication and creative problem-solving abilities.
• Entrepreneurial attitude in a sales-driven environment.
• Mindset focused on customer satisfaction (internal and external).
• Interest in skincare, body care and fragrance is beneficial.

Responsibilities

• Be the Host: greet every guest with warm hospitality and a sensorial experience.
• Prioritize guest experience and strive to exceed expectations.
• Welcome feedback openly and maintain a growth mindset.
• Support store operations and take initiative to solve problems for customers.
• Foster a team culture with direction, mentorship, and encouragement.
• Communicate with care across diverse team members.

Skills

Strong communication

Creative problem solving

Entrepreneurial attitude

Customer satisfaction

Job description

L’Occitane in Chestnut Hill is hiring a Full-Time Beauty Host to greet guests and craft a serene, sensorial shopping experience. You will engage customers, anticipate needs, and contribute to a warm, inclusive team environment focused on exceptional service.

Ideal candidates bring strong communication skills and a passion for skincare, fragrances, and body care. The role emphasizes guest satisfaction and collaboration within store operations.