Lanai Luxury Resort Server — Guest Experience Expert

Four Seasons Hotels Ltd; Four Seasons (DE); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Hourly rate $18

Retirement Plan

Wellness Credit

Paid Time Off & Holiday Pay

Medical, Dental, Vision benefits

Job summary

Four Seasons Resort Lanai is seeking passionate hospitality team members for the Malibu Farm Server role. You will deliver a warm, attentive dining experience with menu guidance and personalized guest care on an iconic luxury property.

Responsibilities include guiding guests through selections, coordinating with the kitchen via POS, and ensuring accurate orders while maintaining a polished dining environment. On-island housing and comprehensive benefits are offered.

Qualifications

• Legal work authorization in United States.
• Ability to stand for extended periods and lift up to 50 lbs.
• Hawaii TB clearance and Hawaii Food Handler’s Card required; Maui Liquor Card preferred.

Responsibilities

• Guide guests through menu selections, restaurant offerings, specials, and beverage options with confidence and product knowledge.
• Accurately enter orders and special requests into the POS system while coordinating with the kitchen to ensure timely service.
• Verify food and beverage orders for accuracy, presentation, and dietary requirements before delivery.
• Anticipate guest needs, provide recommendations, and promptly address inquiries, concerns, and special requests.
• Clear, clean, and reset tables throughout service, maintaining a polished and inviting dining environment.
• Assist with food running, table maintenance, water service, and course setup to support seamless restaurant operations.
• Maintain clean and organized service stations, dining areas, and back-of-house support areas.
• Process guest checks, cash and credit card transactions, and authorized adjustments accurately and efficiently.
• Support opening and closing duties, including restaurant setup, breakdown, sanitation, and operational readiness.
• And More!

Job description

Four Seasons Resort Lanai is seeking passionate hospitality team members for the Malibu Farm Server role. You will deliver a warm, attentive dining experience with menu guidance and personalized guest care on an iconic luxury property.

Responsibilities include guiding guests through selections, coordinating with the kitchen via POS, and ensuring accurate orders while maintaining a polished dining environment. On-island housing and comprehensive benefits are offered.