Senior Zoho CRM Optimizer & Integrations Specialist

augustodigital; Grand Rapids (MI); Remote; USD 83,000 - 131,000; Full time

Job summary

Augusto Digital seeks a seasoned Zoho CRM Specialist to restructure and optimize an existing production instance on a 3-month contract, with potential extension. You will assess current configuration, reorganize modules, and prepare integration into a broader custom app ecosystem, working closely with engineers on API-level integration.

This mid-to-senior role suits someone who has cleaned up CRM installs, can guide process design, and deliver dashboards and clear reports for stakeholders across

Qualifications

• Hands-on administration of existing Zoho CRM instances, not just new setups.

Responsibilities

• Redesign workflows, lead management, pipeline stages, assignment rules, notifications, and reporting.
• Advise on Zoho-native vs. custom development and best practices.
• Communicate changes, provide light training, and ensure adoption.

Skills

Zoho CRM Admin

Blueprints & Workflows

Deluge scripting

REST APIs & Webhooks

Data cleanup & migration

Change management

Tools

Zoho Flow

Make

n8n

Zapier

Job description

Augusto Digital seeks a seasoned Zoho CRM Specialist to restructure and optimize an existing production instance on a 3-month contract, with potential extension. You will assess current configuration, reorganize modules, and prepare integration into a broader custom app ecosystem, working closely with engineers on API-level integration.

This mid-to-senior role suits someone who has cleaned up CRM installs, can guide process design, and deliver dashboards and clear reports for stakeholders across