CRM Integration Specialist (Zoho) Location: Madison, WI

Prospect Infosystem Inc.; Madison (WI); On-site; USD 70,000 - 90,000; Full time

Job summary

Prospect Infosystem Inc. is seeking a software developer responsible for analysis, design, and implementation of Zoho solutions. The ideal candidate will have experience with the Zoho product suite and Java, along with strong problem-solving skills to support the software lifecycle.

The role involves evaluating the existing Zoho environment, collaborating with teams to develop improvements, and executing software testing plans to ensure successful application functionality. A Bachelor's degree in information systems or a related field is preferred.

Qualifications

• 3 years of experience with Zoho product suite, especially CRM, Campaigns, Backstage, and Analytics.
• Experience with Deluge scripting language for Zoho customizations.
• Knowledge of monitoring tools and reporting techniques.

Responsibilities

• Evaluate existing Zoho environment and develop an improvement roadmap.
• Design and develop Zoho CRM applications, Flows, APIs, reports, and integrations.
• Collaborate with project teams to estimate work effort for development tasks.
• Develop testing plans for migrations and changes to applications.
• Create and maintain documentation for code and processes.

Skills

Zoho product suite experience

Java programming

XML file creation

Systems analysis knowledge

Technical documentation techniques

Education

Bachelor’s degree in information systems or equivalent

Job description

Overview

Position Summary: This position is responsible for the analysis, design, development, and implementation of our Zoho implementation. The ideal candidate will be a software developer who has experience with the Zoho product suite and Java. The individual should be capable of performing a wide range of software lifecycle tasks including design, coding, testing, documentation, troubleshooting, and user support.

Responsibilities

• Evaluate existing Zoho environment and develop an improvement roadmap
• Design and develop Zoho CRM applications, Flows, APIs, reports, dashboards, screen layout, and integrations
• Collaborate with project teams to estimate work effort and/or time requirements to complete development of specific requirements
• Develop and execute software testing plans to support migrations and implementation of changes to existing applications and infrastructure systems
• Create and maintain documentation as appropriate for code, applications, and processes

Qualifications

• Bachelor’s degree in information systems or related field or equivalent work experience
• 3 years of experience with Zoho product suite, specifically the CRM, Campaigns, Backstage, and Analytics modules
• Experience designing, developing, testing, and implementing customizations in the Zoho product suite using the Data Enriched Language for the Universal Grid Environment (Deluge) scripting language
• Experience building files in XML (Extensible Markup Language) based on defined standards
• Knowledge of systems analysis, technical documentation techniques, monitoring tools/techniques, and reporting/analytics techniques
• Knowledge of design, development and implementation of tools and techniques for integrating enterprise applications, including web services and other integration architectures