Senior Workplace Services & Strategy Lead

WPP Media Limited; Kansas City (MO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Learning & development opportunities

Career progression

Job summary

WPP Media Limited is seeking a senior Workplace Services lead to manage stakeholder relationships, drive workplace outcomes, and govern outsourced providers across a mixed portfolio of campuses. You will align with WPP and REWS standards, oversee budgets and forecasts, and push performance improvements using data-driven insights.

The role requires 5–7+ years in corporate workplace governance and a strong view on supplier management, contract compliance, and risk mitigation.

Qualifications

• 5–7+ years in corporate workplace, CRE, workplace experience or outsourced-service governance
• Bachelor’s degree in Facilities Management, Business Administration, or related field desirable
• Experience operating as an intelligent client in outsourced FM and holding partners accountable

Responsibilities

• Serve as REWS relationship lead for assigned businesses and stakeholders
• Translate priorities into workplace requirements and ensure SLAs/KPIs are met
• Develop budgets and forecasts; monitor variances and savings opportunities
• Govern outsourced providers and ensure contract commitments are met
• Identify and manage risks; ensure governance and incident resolution
• Ensure HSSE compliance and business continuity across portfolio
• Use data to assess performance and drive improvements

Skills

Strategic service provider relations

Stakeholder leadership

Contract governance

Leadership

Data & reporting

Collaboration

Change management

Strategic business acumen

Sustainability & procurement

Continuous learning

Adaptability

Education

Bachelor’s degree in Facilities Management or related field

Job description

WPP Media Limited is seeking a senior Workplace Services lead to manage stakeholder relationships, drive workplace outcomes, and govern outsourced providers across a mixed portfolio of campuses. You will align with WPP and REWS standards, oversee budgets and forecasts, and push performance improvements using data-driven insights.

The role requires 5–7+ years in corporate workplace governance and a strong view on supplier management, contract compliance, and risk mitigation.