Senior Workplace Services Lead — Hybrid & Strategy

WPP; Chicago (IL); Híbrido; USD 100.000 - 230.000; Tempo integral

Resumo da vaga

WPP in Chicago seeks a senior Workplace Services lead to govern a diverse portfolio, ensuring services meet WPP/REWS standards. You will translate business priorities into workplace requirements, oversee space planning and budgets, and drive governance across outsourced providers.

Role requires 5–7+ years in corporate workplace governance, strong financial acumen, and collaboration with HR, Security and Procurement to optimize performance and risk management.

Qualificações

• 5–7+ years in corporate workplace, CRE, workplace experience or outsourced-service governance.
• Bachelor's degree in Facilities Management, Business Administration, or related field.
• Experience operating as an intelligent client within an outsourced FM environment.
• Strong financial and commercial acumen, with budget development and forecasting experience.
• Understanding of workplace management systems, reporting and data analytics.
• In-depth knowledge of HSSE regulations and best practices.

Responsabilidades

• Serve as the primary REWS relationship lead for assigned businesses and senior stakeholders, translating business priorities into workplace requirements.
• Ensure workplace services, space and experience align with strategy and global standards.
• Prepare annual budgets and quarterly forecasts, monitor variances and savings opportunities.
• Hold outsourced providers accountable for SLAs/KPIs and financial targets.
• Lead governance for risks, incidents and business continuity across the portfolio.
• Collaborate with HR, Security, Procurement and regional teams to deliver outcomes.

Conhecimentos

Strategic Service Provider Relation

Stakeholder Leadership

Commercial and Contract Governance

Leadership

Digital Dexterity

Collaboration

Change Management

Strategic Business Acumen

Responsible Procurement

Continuous Improvement

Adaptability and Continuous Learning

Formação

Bachelor's degree in Facilities Management, Business Administration, or related field

Certifications in workplace, facilities management or related disciplines (desirable)

Descrição da vaga

WPP in Chicago seeks a senior Workplace Services lead to govern a diverse portfolio, ensuring services meet WPP/REWS standards. You will translate business priorities into workplace requirements, oversee space planning and budgets, and drive governance across outsourced providers.

Role requires 5–7+ years in corporate workplace governance, strong financial acumen, and collaboration with HR, Security and Procurement to optimize performance and risk management.