Senior Workplace Experience and Events Coordinator – Austin

MongoDB; Austin (CO); On-site; USD 45,000 - 88,000; Full time

Job summary

MongoDB is seeking a Senior Workplace Coordinator to support the Austin office and help create a workplace experience that is welcoming, productive, and energizing for employees and visitors alike.

This role is ideal for someone who enjoys being the go-to person, thrives in a fast-moving environment, and takes pride in bringing people together through events and day‑to‑day operations that keep the office running smoothly.

Qualifications

• 3+ years of experience in workplace, office coordination, hospitality, events, employee experience, or a related field
• Strong event planning and execution experience, ideally in an office, hospitality, or employee-facing environment
• Excellent organizational skills, follow-through, and attention to detail
• A proactive, hands-on approach and the ability to manage multiple priorities in a dynamic environment
• Strong communication skills and confidence working with a wide range of stakeholders
• A warm, service-oriented mindset with strong emotional intelligence and sound judgment
• Experience working with vendors, budgets, and administrative processes
• Comfort with workplace technology and productivity tools, including Google Workspace and Microsoft Office
• Ability to work onsite in the Austin office on a consistent basis
• Ability to lift and move up to 30 lbs when needed for event setup or workplace support

Responsibilities

• Lead the planning and execution of workplace-supported events, activations, and office experiences, bringing a Think Big, Go Far mindset to programming that strengthens culture and connection
• Partner with Employee Experience, Recruiting, Executive Assistants, ERGs, Site Leadership, and other cross-functional teams to Build Together and deliver thoughtful programming
• Manage event logistics from concept through execution, including vendor coordination, catering, timelines, communications, room setup, onsite support, and follow‑up
• Make it Matter by delivering events that are elevated, organized, purposeful, and aligned with the employee experience goals, budgets and local flare of the Austin office
• Own What You Do by helping ensure the office is operated and maintained in a safe, professional, organized, clean, and efficient manner
• Manage the front‑of‑house experience by greeting employees, visitors, guests, and vendors with warmth and a hospitality‑first mindset
• Respond to, track, and resolve employee requests through internal workplace support channels and systems with urgency, follow‑through, and accountability
• Conduct regular walkthroughs of the office to identify operational, maintenance, hospitality, or presentation issues and follow through on needed actions
• Monitor office supplies and coordinate replenishment weekly
• Manage vendor relationships for cleaning, lunch delivery, maintenance, compliance and office services
• Communicate workplace updates, expectations, and event information clearly and consistently
• Serve as a visible, approachable point of contact for workplace support in Austin
• Be Intellectually Honest when assessing office needs, identifying patterns, escalating issues, and recommending practical improvements
• Support tracking of workplace spending related to events, supplies, and office operations
• Balance creativity with practical decision-making to deliver meaningful employee experiences within budget constraints

Skills

Event planning

Organization

Communication

Vendor management

Hospitality mindset

Cross-functional collaboration

Tools

Google Workspace

Microsoft Office

Job description

MongoDB is seeking a Senior Workplace Coordinator to support the Austin office and help create a workplace experience that is welcoming, productive, and energizing for employees and visitors alike.

This role is ideal for someone who enjoys being the go-to person, thrives in a fast-moving environment, and takes pride in bringing people together through events and day‑to‑day operations that keep the office running smoothly.