Senior Workfront Administrator & Integrations Lead

Children's Hospital of Philadelphia; Philadelphia (Philadelphia County); On-site; USD 92,000 - 117,000; Full time

Job summary

Children’s Hospital of Philadelphia (CHOP) is seeking a seasoned Adobe Workfront Systems Administrator to manage the Workfront platform in support of the Development department’s fundraising goals. You will configure and maintain the system, manage users, and build dashboards and reports to drive KPIs and governance across the organization.

Responsibilities include release management, integration planning with Salesforce, Office 365, and 4AllPortal, plus maintaining thorough documentation and

Qualifications

• Bachelor's Degree in Computer Science, Informatics, Information Systems, Business or related field. Required
• Master's Degree Computer Science, Informatics, Information Systems, or another quantitative field. Preferred
• At least five (5) years Workfront Experience or equivalent project management platform. Required
• At least five (5) years Implementing technology systems. Required
• At least five (5) years Managing projects, resources, timelines and deliverables. Required
• At least four (4) years Building KPI reporting and analytics. Required
• At least four (4) years Technical support experience with strong interpersonal communication and troubleshooting skills. Required
• At least four (4) years Interacting with all levels of stakeholders. Required
• At least three (3) years Programming and developing applications. Preferred
• At least two (2) years Performing text mode reporting, user management, workflow/queue/custom forms configuration/customization Preferred

Responsibilities

• Manage system configuration including setup, portfolio, program, and group management, user management, access levels, permissions, and license allocation, reporting oversight, custom forms, and automation.
• Responsible for Adobe Workfront product release management by staying informed on quarterly application releases and updates, analyzing impact to the Foundation Workfront instance, advising the Project Management team on the application of changes and communicating updates to the user base.
• Trouble shoot and resolve issues with a systemic approach to problem-solving that includes support and beta testing of implementations and enhancements. Coordinate with Adobe Workfront technical support when necessary.
• Create standard and custom reports and dashboards within Workfront that: users and teams can utilize to drive effectiveness within their respective processes; resource leaders can utilize to manage resource demand and capacity; leadership can utilize to track critical KPIs to make smart, strategic decisions, to reduce risks and ensure growth;
• Create and maintain comprehensive system documentation on all configuration of the Adobe Workfront instance.
• Plan and manage, in partnership with internal stakeholders and external vendors, the integration of Adobe Workfront with current applications to enrich the user experience (Salesforce, Office 365, 4AllPortal).
• Maintain advanced product proficiency and subject matter expertise in Adobe Workfront and Adobe Workfront Fusion.
• Acts as subject matter resource to other team members.

Skills

Workfront

Workfront Fusion

Project management

KPI reporting

Stakeholder communication

API integration

Problem solving

Education

Bachelor's Degree in Computer Science/Information Systems

Master's Degree in a quantitative field

Tools

Adobe Workfront

Office 365

Salesforce

4AllPortal

Job description

Children’s Hospital of Philadelphia (CHOP) is seeking a seasoned Adobe Workfront Systems Administrator to manage the Workfront platform in support of the Development department’s fundraising goals. You will configure and maintain the system, manage users, and build dashboards and reports to drive KPIs and governance across the organization.

Responsibilities include release management, integration planning with Salesforce, Office 365, and 4AllPortal, plus maintaining thorough documentation and