Adobe Workfront –Systems Administrator

Triunity Software, Inc.; Mount Laurel Township (NJ); Hybrid; USD 90,000 - 115,000; Full time

Job summary

Adobe is seeking a Systems Administrator for Adobe Workfront in Mt. Laurel, NJ. The role is hybrid and focused on configuring, upgrading, and maintaining Workfront processes with concrete emphasis on dashboards and reporting.

Required 5–7 years of experience, including at least 3 years with Workfront, plus strong collaboration and problem-solving abilities. Bachelor’s degree or technical certificate preferred.

Qualifications

• 5–7 years of experience with IT roles and at least 3 years in Workfront.
• Ability to gather requirements and map processes to Workfront models.
• Experience configuring forms, templates, dashboards, and reports in Workfront.
• Strong communication and collaboration across diverse teams.

Responsibilities

• Provide solutions for Workfront upgrades, configurations, and maintenance of processes.
• Gather requirements to solve for a process/workstream and model it in Workfront.
• Design and build Workfront process prototypes and deliver via agile collaboration with business partners.
• Configure Workfront objects (forms, templates, programs, dashboards, reports, approvals, milestones, notifications, groups).
• Execute changes to custom forms with awareness of impact on existing forms.
• Create reports and dashboards to drive process effectiveness.
• Stay informed on quarterly releases and communicate updates to users.
• Provide user support and troubleshoot Workfront issues; coordinate with Workfront support.
• Maintain and manage Workfront Support Queue.

Skills

Workfront

Requirements gathering

Process mapping

Reporting & dashboards

Workfront customization

Leadership initiatives

User management

Troubleshooting

Time management

Communication

Education

Bachelor's degree or Technical Certificate

Tools

Workfront

Job description

Adobe Workfront – Systems Administrator

Job Location: Mt. Laurel, NJ (Hybrid)
Employment Type: C2H (FTE Preferred)
Duration: Long Term
Key Technology: Workfront

Job Responsibilities

• Provide solutions for Workfront upgrades, configurations, and maintenance of various processes.
• Gather requirements to solve for a specific process/workstream, and gauge whether the future process and its information are a good fit to be managed within the application.
• Design and build within Workfront process prototypes as needed and work thru them in agile mode with corresponding business partner to deliver new streamlined process.
• Configure Workfront objects (custom forms, project templates, programs, portfolios, reports, dashboards, approval processes, milestones, email notifications, statuses, job roles, teams, groups, scorecards, layout templates, filters, views, groupings, etc.).
• Execute changes that may be required to custom forms, with the awareness and understanding the impact it would have to forms currently in existence.
• Create reports and dashboards within Workfront that users and teams can utilize to drive effectiveness within their respective processes.
• Stay informed on quarterly application releases and updates - communicate to all users as needed (Relevant to specific workstream).
• Provide user support and troubleshoot technical Workfront issues and bugs and coordinate with Workfront technical support when necessary.
• Maintain and manage Workfront Support Queue.

Skills and Experience Required

• 5-7 Years of experience, and a minimum Workfront Experience of at least 3 years.
• Able to work and collaborate with people of diverse personalities and various backgrounds.
• Experience in understanding a process, and how information flows thru the process and apply that to a Workfront model.
• Experience configuring and customizing varied processes within Adobe Workfront.
• Experience with text mode reporting, user management, workflow/queue/custom forms configuration/customization.
• Ability to lead Workfront initiatives and define best solutions.
• Experience in supporting/maintaining group/teams/user’s data visibility.
• Driven, Self-starter, Proactive, and eager to learn.
• Effective work, time management and organizational skills despite of work volume.
• Technical support experience with strong interpersonal communication and troubleshooting skills.

Education

• Bachelor's degree or Technical Certificate required or work experience equivalent to bachelor’s degree

Flexible work from home options available.