Senior Workforce Strategy Consultant

tmobile; Bellevue (WA); Hybrid; USD 140,000 - 190,000; Full time

Job summary

T-Mobile is seeking a Senior Workforce Strategy Consultant to deliver insights, workforce plans, and strategies that guide business growth and operational success. This role translates enterprise strategy into multi-year workforce solutions aligned with organizational objectives, financial commitments, and operational needs, including the impact of AI and automation.

This is a hybrid role (3 days/week in the office) and can be based in Bellevue, WA; Frisco, TX; or Overland Park, KS.

Qualifications

• Bachelor's degree in a related field.
• 7+ years experience in strategic workforce planning, headcount planning, organizational design, or people analytics.
• 7+ years framing complex problems and providing data-driven recommendations.
• 7+ years developing financial models and conducting financial analyses.
• 2+ years managing projects independently and creating roadmaps.

Responsibilities

• Leads strategic workforce planning with long-range demand forecasting and gap analysis.
• Influences and designs the strategic workforce vision across units.
• Uses AI tools to conduct research, scenario modeling, and workforce planning.
• Forges cross-functional partnerships across HR, Finance, and business teams.
• Develops AI-enabled workforce products and dashboards for leadership.

Skills

Strategic workforce planning

Financial modeling

Data analysis

AI/Automation awareness

Project management

Education

Bachelor's Degree in Business Administration, Finance, Economics, Statistics, Data Science, or related field

Tools

AI tools knowledge

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job OverviewWe are seeking a Senior Workforce Strategy Consultant to deliver insights, workforce plans, and strategies that guide business growth and operational success. This role translates enterprise strategy into multi-year workforce solutions aligned with organizational objectives, financial commitments, and operational needs, and anticipates how demand for talent, skills, and roles will evolve, including the impact of AI and automation. The role builds trust and cross-functional alignment across HR, Finance, and business teams on strategic workforce initiatives. Using data, analytics, and AI-enabled tools, the consultant turns complex analysis into clear recommendations and repeatable products that influence senior leaders' decisions and drive quantifiable outcomes. In doing so, the role helps the business anticipate skill gaps, improve operational efficiency, and adapt its workforce strategy to a changing environment.

** This is a hybrid role (3 days/week in the office) and can be based in Bellevue, WA; Frisco, TX; or Overland Park, KS. **

Job Responsibilities:

• Leads the strategic workforce planning process for the business unit/function. This includes long-range demand forecasting, workforce supply analysis, and identification of capacity and skill gaps. Develops gap-closing strategies across build, buy, borrow, and automate levers, including assessing how AI and automation will reshape roles and workforce needs.
• Provides leadership to influence and design the strategic workforce vision of the business unit/function. Performs detailed analyses, models workforce scenarios, translates analysis into meaningful business insights, and makes recommendations to drive strategic decisions.
• Leverages AI tools to conduct deep research, analysis, and synthesis. This includes using AI to speed up data exploration, scenario modeling, benchmarking, and the development of workforce plans and strategies, while applying sound judgment to validate outputs.
• Nurtures and maintains key internal partnerships across HR, Finance, and the business. Proactively builds relationships to develop a comprehensive understanding of critical workforce needs, identifies key issues, and structures problem-solving approaches accordingly. Fosters cross-functional collaboration to build agreement and influence workforce strategy.
• Designs, builds, and maintains AI-enabled workforce products and tools, such as planning models, interactive dashboards, self-service applications, and automated reports. These tools deliver insights, plans, and strategies at scale to HR, Finance, and business leaders.
• Oversees the creation and delivery of executive-level presentations. Uses data storytelling and data visualization to convey recommendations in a clear, concise, and decision-impacting manner.
• Develops standard reports and delivers regular reviews, including monthly operational reports and quarterly business reviews, to track progress against workforce plans and refine strategies.
• Drives continuous improvement of strategic workforce planning processes, tools, and systems. This includes finding opportunities to automate and AI-enable recurring work, while ensuring efficiency, data integrity, and compliance with data privacy and security standards.
• Advise partners on workforce planning best practices and the effective, responsible use of AI. Fosters a growth mindset. Maintains up-to-date knowledge of strategic frameworks, emerging AI capabilities, industry trends, and corporate and customer drivers.

Required Qualifications:

• Bachelor's Degree in Business Administration, Finance, Economics, Statistics, Data Science, or related field.
• 7+ years experience in strategic workforce planning, headcount planning, organizational design, or people analytics.
• 7+ years framing complex problems, identifying key issues that impact business decisions, and providing data-driven recommendations.
• 7+ years developing financial models and performing financial and operating analysis and reporting, including analyzing complex data.
• 2+ years managing projects independently, engaging partners and building consensus, and creating roadmaps and project plans.
• Knowledge of SWP methodologies, including demand and supply forecasting, gap analysis, skills-based planning, scenario planning, and build/buy/borrow/automate strategies.
• Ability to frame problems, apply strategic frameworks, develop strategies, and think through complex problems.
• Ability to build financial models, develop qualitative analysis, and perform sensitivity analysis.
• Pro