Senior Workforce Analytics & Planning Analyst

Computacenter AG & Co. oHG; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

Computacenter AG & Co. oHG is seeking a Workforce Analyst to provide analytical foundation for resource planning across the Rapid Data Center Deployment organization.

You will translate project schedules, contractor inputs, and timekeeping data into actionable workforce insights to drive staffing decisions. The role reports to the Workforce Manager and collaborates with PMO, WFM, onsite leads, partner teams, and Finance.

Qualifications

• Minimum 7 years of experience in workforce management, resource management, analytics, or a related role.
• Experience balancing analytical support across multiple accounts with large resource pools.
• Strong proficiency in Excel, data visualization tools (Power BI, Tableau), and WFM/ERP systems.
• Legally eligible to work in the United States.

Responsibilities

• Maintain accurate workforce trackers, dashboards, and reporting standards for utilization, attendance, readiness, and contractor labor metrics.
• Collaborate with PMO, WFM, and project leads to aggregate schedules, skill needs, and deployment timelines into a capacity model.
• Monitor scheduled vs actual staffing across internal and contractor teams, surface gaps, trends, and risks.
• Validate labor hours, travel premiums, per diems, and contractor timecards to support accurate AP reconciliation and cost tracking.
• Identify operational bottlenecks—staffing shortfalls, badging delays, and timekeeping errors—and escalate root causes.
• Lead routine WFM reviews, presenting metrics, root-cause analyses, and action plans to leadership.
• Track third-party labor availability, site access readiness, onboarding status, and replacements for deployment continuity.

Skills

Excel

Power BI

Tableau

Tools

ERP systems

Job description

Computacenter AG & Co. oHG is seeking a Workforce Analyst to provide analytical foundation for resource planning across the Rapid Data Center Deployment organization.

You will translate project schedules, contractor inputs, and timekeeping data into actionable workforce insights to drive staffing decisions. The role reports to the Workforce Manager and collaborates with PMO, WFM, onsite leads, partner teams, and Finance.