Senior Workers’ Compensation Claims Oversight Strategist

01460 Continental Casualty Company; Downers Grove (IL); On-site; USD 72,000 - 141,000; Full time

Job summary

CNA is seeking an experienced individual contributor to provide technical oversight of highly complex commercial Workers’ Compensation claims managed by TPAs. You will guide strategies, reserves, and resolution plans to align with company protocols and regulatory requirements.

The role emphasizes leading through influence by partnering with TPAs, clients, and internal stakeholders to achieve optimal claim outcomes and customer service standards within CNA.

Qualifications

• Bachelor's degree or equivalent experience required.
• Professional designation preferred.
• Typically a minimum eight years claims experience.

Responsibilities

• Manage highly complex investigations of claims, including coverage, liability, and damages.
• Determine if a major claim should be settled or litigated and implement an appropriate resolution strategy.
• Effectively manage loss costs and claim expenses.
• Coordinate discovery and litigation strategy with staff counsel or panel attorneys.
• Provides guidance to less experienced claims staff and other functional areas.

Skills

Advanced claims expertise

Communication skills

Negotiation skills

Analytical skills

Microsoft Office

Education

Bachelor's degree or equivalent

Professional designation

Tools

Microsoft Office Suite

Job description

CNA is seeking an experienced individual contributor to provide technical oversight of highly complex commercial Workers’ Compensation claims managed by TPAs. You will guide strategies, reserves, and resolution plans to align with company protocols and regulatory requirements.

The role emphasizes leading through influence by partnering with TPAs, clients, and internal stakeholders to achieve optimal claim outcomes and customer service standards within CNA.