Senior Workers’ Compensation Claims Oversight Advisor

CNA; Downers Grove, Northern (IL, KY); Hybrid; USD 72,000 - 141,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

CNA is seeking a senior claims professional to provide technical oversight of complex commercial workers’ compensation claims handled by TPAs in Illinois. This individual contributor role emphasizes leadership through influence, guiding strategies, reserves, and resolution plans to ensure quality and compliance.

Reporting to a manager, you will interact with clients, TPAs, and internal partners, manage investigations, settlements, and insights through reports, and stay current on regulations and

Qualifications

• Bachelor's degree or equivalent experience.
• Professional designation preferred.
• Typically a minimum eight years claims experience.

Responsibilities

• Lead complex investigations of claims and determine settlement or litigation strategy.
• Manage reserves and claim expenses; coordinate with counsel.
• Provide guidance to less experienced staff and interact with clients and TPAs.
• Analyze claims activity and present reports to management.

Skills

Technical expertise

Claims resolution

Communication

Negotiation

Analytical skills

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

CNA is seeking a senior claims professional to provide technical oversight of complex commercial workers’ compensation claims handled by TPAs in Illinois. This individual contributor role emphasizes leadership through influence, guiding strategies, reserves, and resolution plans to ensure quality and compliance.

Reporting to a manager, you will interact with clients, TPAs, and internal partners, manage investigations, settlements, and insights through reports, and stay current on regulations and