Senior Workers’ Compensation Claims Manager | FIA Program

Arthur J. Gallagher & Co. (AJG); Florida; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher, in Lake Mary, Florida, seeks a Workers' Compensation Claims Manager to lead FIA's workers' compensation operations and coordinate with TPAs, legal counsel, and reinsurers. Reporting to the EVP, the role ensures service excellence and adherence to FIA's claims philosophy.

The ideal candidate has extensive workers' comp claims experience, supervisory background, and broad licensing across states. This role offers opportunities to drive improvements and collaborate across teams.

Qualifications

• High school diploma and 10 years related claim experience.
• At least 3 of supervisor experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of all team member related functions.

Responsibilities

• Oversee FIA's Workers' Compensation claims operations.
• Monitor TPA performance and ensure compliance with claims handling standards and best practices.
• Coordinate claims activities among FIA members, TPAs, legal counsel, reinsurers, and other stakeholders.
• Attend mediations, hearings, and other proceedings on behalf of FIA as needed.
• Facilitate timely reporting and communication of claims information to TPAs and reinsurers.
• Identify and report claims that meet reinsurer reporting requirements.
• Drive claims-related process improvements and operational initiatives.

Skills

Workers' compensation claims

TPA management

Stakeholder management

Regulatory compliance

Education

High school diploma

Bachelor's degree preferred

Job description

Gallagher, in Lake Mary, Florida, seeks a Workers' Compensation Claims Manager to lead FIA's workers' compensation operations and coordinate with TPAs, legal counsel, and reinsurers. Reporting to the EVP, the role ensures service excellence and adherence to FIA's claims philosophy.

The ideal candidate has extensive workers' comp claims experience, supervisory background, and broad licensing across states. This role offers opportunities to drive improvements and collaborate across teams.