Senior Workers' Comp Claims Manager

Coca-Cola Beverages Florida, LLC; Tampa (FL); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health benefits

Dental and vision

401K with company match

Vacation and holidays

Tuition reimbursement

Employee Assistance Program

Competitive compensation

Job summary

Coca-Cola Beverages Florida, LLC is seeking a Workers' Compensation Claims Manager to lead its Enterprise Risk Management team from the Tampa HQ. You will independently manage complex and high-exposure WC claims, coordinating with TPAs, medical providers, and legal counsel to protect the business and employees.

The role emphasizes autonomous decision-making, regulatory compliance, and proactive risk mitigation to reduce costs while ensuring compliant claim handling and timely outcomes.

Qualifications

• Bachelor's degree or equivalent with significant relevant experience.
• Minimum of 5 years of progressive Workers' Compensation claims management experience.
• Knowledge of WC statutes, claims administration, medical management, and litigation processes.
• Ability to independently manage complex, litigated, high-exposure WC claims.
• Travel based on business needs.

Responsibilities

• Owns the management of Workers' Compensation claims from intake through resolution, including investigation, compensability determination, medical and indemnity management, reserving, negotiation, and settlement.
• Exercises independent judgment and decision-making authority on claims within the Chart of Authority; escalates appropriately.
• Serves as the primary internal subject matter expert for Workers' Compensation claims and regulatory requirements.
• Directs and oversees third party administrators, nurse case managers, medical providers, and defense counsel to ensure effective, compliant claim handling.
• Conducts regular audits of claim files, including compensability decisions, medical management, and regulatory compliance.
• Manages claim diaries and documentation within the RMIS system; ensures data accuracy and reporting integrity.
• Leads RTW program oversight in partnership with HR, Safety, and Operations.
• Partners with internal managers on injury reporting and investigation.
• Provides direction on complex, litigated, or high-exposure claims.
• Prepares and presents reports, loss trends, and performance metrics for leadership.
• Identifies trends and opportunities to reduce claim frequency, severity, duration, and costs.

Skills

Independent judgment

Claim management

Negotiation

Stakeholder collaboration

Data analysis

Education

Bachelor's degree or equivalent

Tools

RMIS system

Litigation management software

Job description

Coca-Cola Beverages Florida, LLC is seeking a Workers' Compensation Claims Manager to lead its Enterprise Risk Management team from the Tampa HQ. You will independently manage complex and high-exposure WC claims, coordinating with TPAs, medical providers, and legal counsel to protect the business and employees.

The role emphasizes autonomous decision-making, regulatory compliance, and proactive risk mitigation to reduce costs while ensuring compliant claim handling and timely outcomes.