Senior Workers’ Comp Claims Leader

The AQ Approach; United States; Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Remote work options

Competitive salary and benefits

Career growth opportunities

Job summary

Peoplease is seeking a Workers’ Compensation Claims Manager to lead a multi-state WC program, oversee a 12-person team through a WC Team Lead.

You will ensure compliant, high-quality claim handling for clients while managing third-party providers and driving improvements in outcomes and costs. This role partners with Safety, Client Success, Regional Teams, and Senior Leadership in a growth-focused PEO.

Qualifications

• Bachelor’s degree preferred; equivalent WC experience considered.
• 8–10+ years of multi-jurisdictional WC claims experience, including TPA oversight.
• 3+ years leading claims professionals.
• State WC adjuster license a plus.
• Advanced knowledge of WC litigation, settlements, and reserves.
• Proven ability to lead and develop high-performing teams.
• Strong communication skills.
• PEO WC claims oversight experience strongly preferred.
• Ethical AI tool experience preferred.

Responsibilities

• Lead, grow, and develop the Workers’ Compensation claims team.
• Manage the Claims department through the WC Team Lead, balancing workloads and ensuring service continuity.
• Oversee multi-jurisdictional claims for compliance, service quality, and financial stewardship.
• Manage TPA administration, guidelines, SLAs, KPIs, and performance gaps.
• Improve claim outcomes across closure, return-to-work, litigation, reserves, and settlements.
• Ensure timely statutory benefits and liability updates.
• Oversee litigation strategy, attorney selection, diary standards, and claim reviews for complex claims.
• Identify and monitor subrogation opportunities through resolution.

Skills

Team leadership

Multi-state WC claims

TPA oversight

Regulatory compliance

Stakeholder communication

Ethical AI tool experience

Education

Bachelor’s degree in a related field

Tools

RMIS

Job description

Peoplease is seeking a Workers’ Compensation Claims Manager to lead a multi-state WC program, oversee a 12-person team through a WC Team Lead.

You will ensure compliant, high-quality claim handling for clients while managing third-party providers and driving improvements in outcomes and costs. This role partners with Safety, Client Success, Regional Teams, and Senior Leadership in a growth-focused PEO.