Senior WorkdayAnalyst

utaustin; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Dell Medical School in Austin, TX is launching an Enterprise HCM transformation centered on Workday, beginning in Fall 2026. The Senior Workday Analyst will design, implement, and optimize Workday, ensuring reliability, security, and compliance across enterprise platforms within a healthcare setting.

This 18-month initiative includes mentoring analysts and coordinating with stakeholders to meet organizational goals.

Responsibilities

• Advanced Application Support and Troubleshooting: Provide senior-level support for complex issues and escalations.
• Root cause analysis and sustainable solutions for recurring problems.
• Coordinate with vendors and internal teams to resolve critical issues and ensure high availability.
• Collaborate with stakeholders to align technology solutions with business needs.

Job description

Job Posting Title: Senior WorkdayAnalyst

Hiring Department: Dell Medical School

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Exempt from FLSA

Earliest Start Date: Immediately

Position Duration: Expected to Continue

Location: AUSTIN, TX

Job Details

General Notes

As part of UT Dell Medical School transformation into a world-class academic health enterprise, we are launching an Enterprise Human Capital Management (HCM) transformation centered on Workday, beginning in Fall 2026. To support this approximately 18-month implementation, we are recruiting both permanent and project-based HR and technology professionals who will help design, implement, and optimize Workday. This is a unique opportunity to build the foundational HR technology platform that will support the future University of Texas Dell Medical Center and the broader academic health enterprise.

Purpose

The Senior Workday Analyst provides advanced application configuration, optimization, and escalated support to ensure reliability, security, and compliance across enterprise platforms within the healthcare organization. Reporting to the Enterprise Application Manager or another IT leader, this role manages complex troubleshooting, participates in major upgrade projects, mentors analysts, and collaborates with stakeholders to align technology solutions with organizational objectives.

The Senior Workday Analyst contributes to strategic initiatives that enhance application performance and supports enterprise goals through best practices and process improvements.

Responsibilities

Advanced Application Support and Troubleshooting

• Provide senior-level support for complex application issues and escalations.
• Perform root cause analysis and develop sustainable solutions for recurring problems.
• Coordinate with vendors and internal teams to resolve critical issues and ensure high availability.
• Collaborate with stakeholders to understand business needs and ensure solutions meet organizational objectives.

System Configuration and Optimization

• Implement advanced configurations and integrations to support business workflows.
• Contribute to application roadmapping and prioritization of enhancements to align with organizational strategy.
• Participate in major upgrade projects by managing configuration and validation tasks.
• Ensure compliance with security and organizational standards during all changes.
• Partner with business units to design and refine processes and workflows that improve efficiency and user experience.

Project Participation and Testing

• Lead medium- to large-scale projects or workstreams within large, complex initiatives.
• Develop and execute comprehensive test plans for complex system changes.
• Coordinate go-live activities and ensure successful post-implementation support.
• Engage stakeholders throughout project phases to validate requirements and deliverables.

Documentation and Reporting

• Create detailed technical documentation, including configuration guides and workflow diagrams.
• Prepare reports on system performance, utilization, and compliance metrics.
• Maintain version control and ensure documentation meets audit requirements.
• Develop process documentation and contribute to organizational knowledge management.

Mentorship and Training

• Provide guidance on troubleshooting, configuration standards, and project tasks.
• Assist with onboarding and skill development for new analysts.
• Support training efforts for end users and technical staff as needed.
• Mentor junior analysts by sharing knowledge and best practices.

Marginal or Periodic Functions

• Assist with vendor evaluations and contract reviews.
• Participate in disaster recovery planning and testing.
• Attend professional development sessions and technology conferences.
• Adhere to internal controls and reporting structure.
• Perform related duties as assigned.

Knowledge, Skills, and Abilities

Technical Expertise

• Demonstrate advanced knowledge of application management and support.
• Apply proficiency in relevant tools and technologies to optimize system performance.
• Troubleshoot complex technical issues and implement sustainable solutions.

Problem Solving

• Analyze complex issues using structured methods to identify root causes.
• Develop practical, effective solutions that address systemic problems.
• Anticipate risks and implement mitigation strategies proactively.

Communication

• Communicate technical concepts clearly to non-technical stakeholders.
• Prepare concise documentation and reports for diverse audiences.
• Maintain open, professional dialogue a