Senior Workday Support and HR Analytics Specialist

Venerable; Glenloch (PA); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Generous PTO package

Current hybrid work schedule

Job summary

Venerable is seeking a Senior Workday Support and HR Analytics Specialist to provide functional HR system support, primarily for Workday, including administration, security, and business process maintenance.

You will develop HR reports, dashboards, and data extracts while ensuring data integrity, governance, and compliance across outputs; collaborate with stakeholders to deliver process improvements and support open enrollment and compensation cycles.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 5+ years in HR reporting/analytics and HRIS/Workday support.
• Advanced Excel skills and strong data validation.
• Strong HR process knowledge and Workday functionality.
• Experience in report development, testing, and documentation.
• Excellent communication and organizational abilities.
• Experience gathering requirements for reporting deliverables.
• Proven troubleshooting and customer support skills with multiple priorities.
• Knowledge of data privacy and role-based access controls.

Responsibilities

• HR System support with Workday administration, security, and processes.
• Develop and maintain HR reports, dashboards, and data extracts.
• Coordinate integrations and vendor collaboration for HR systems.
• Maintain documentation and data governance standards for reporting.

Skills

Advanced Excel

HR processes knowledge

Workday functionality

Report development

Troubleshooting

Customer support

Data governance

Communication skills

Requirements gathering

Data quality management

Education

Bachelor’s degree or equivalent work experience

Tools

Workday

Excel

Job description

Introduction

The Senior Workday Support and HR Analytics Specialist is responsible for providing functional support for HR systems—primarily Workday, including system administration, security, business process maintenance, troubleshooting, testing, and end-user training. In addition, the specialist partners with stakeholders and vendors to deliver process improvements, support key HR operations such as open enrollment and compensation cycles, and maintain documentation that enables efficient, reliable HR service delivery. This role also develops and maintains HR reports, dashboards, and data extracts while ensuring data integrity, governance, and compliance across reporting outputs.

Principal Responsibilities

HR System support: Provide functional HR system support with a heavy focus on Workday support through system administration and configuration including maintenance of security and business processes. Serves as the primary contact for employees, vendors, and partner to the HR team for general HR systems inquiries, issues and requests including troubleshooting, resolution and documentation of root causes and preventive actions; Leads testing and documentation of new procedures, enhancements, and modifications to support the operation and the maintenance of HR systems and provide end-user training. Identify and assess potential Human Resources data security risks. Work with HR leadership to mitigate issues. Assists HR Operations team with the setup and testing of the annual open enrollment and compensation processes. Manage integration activities, including monitoring, updating, and partnering with vendors to support custom integration needs. Maintain process documentation, report catalogs/data dictionaries, job aids, and standard operating procedures for reporting and HRIS support.

HR reporting & analytics: Develop, Optimize, and maintain standard and ad hoc HR reports, dashboards, and metrics leveraging data sources provided via the Workday system. Develop and maintain Workday reports (e.g., custom reports, calculated fields) and data extracts; Supports the HR team in the maintenance of department processes and procedure documentation. Ensure alignment to data definitions and governance standards. Gather requirements from stakeholders, propose solutions, and communicate timelines and risks; Monitor data integrity, investigate discrepancies, and implement controls to improve accuracy, auditability, and repeatability of reporting outputs. Ensure reports and extracts follow access controls, confidentiality requirements, and applicable regulations; support audit requests as needed. Manages multiple deliverables and assignments on schedule. Other duties and projects as assigned.

Knowledge, Skills and Abilities

• Bachelor’s degree or equivalent work experience
• Minimum of 5+ years of experience in HR reporting/analytics, & HRIS/Workday system support
• Advanced Excel skills (complex formulas, pivot tables, v-lookups, etc.) and strong data validation practices are required.
• Strong knowledge of HR processes, HR data structures, and Workday functionality, including reporting, business processes, security, and data governance.
• Demonstrated skill in report development, troubleshooting, testing, documentation, and data quality management.
• Excellent communication and organizational skill; ability to explain data and system concepts to non-technical audiences.
• Experience gathering requirements and translating them into reporting deliverables and/or system solutions.
• Strong troubleshooting and customer support skills with a track record of managing multiple priorities and SLAs.
• Working knowledge of data privacy principles and role-based access controls for HR data.

Venerable Values

Every position at Venerable has responsibility for living out the company's values as described here: We are Courageous - We think critically, ask “why?” and seek out creative solutions. We are Curious - We take calculated risks, learn from out failures, and challenge traditional ways of thinking. We are Connected - We are connected to each other, our customers and our community.

Competitive Compensation, Benefits, Current Hybrid Work Schedule and a Generous PTO Package!

About Venerable

Venerable is a specialized insurance company backed by well‑established, strategic investors with deep experience building and growing insurance businesses through patient, long‑term capital. We do not issue new annuities. Instead, we focus exclusively on the acquisition and long‑term administration of closed block variable annuities. Our singular focus allows us to bring dedicated expertise, disciplined risk management, and operational excellence to portfolios built for in‑force management. Uniquely positioned for growth, Venerable partners with companies seeking to restructure and optimize their existing variable annuity portfolios—delivering stability, continuity, and long‑term value for policy holders and stakeholders alike.

Purpose: We lead the way in providing retirement security through institution-focused solutions. Mission: Through a disciplined and patient approach, we deliver variable annuity solutions to institutions which strengthens retirement security for consumers. Vision: A future where financial promises are more secure and people can retire with confidence. Values: We are driven by our ownership mindset. We are committed to dismantling and eliminating systemic racism and invested in ensuring change is constantly evolving. As an organization, Venerable stands by our core values and consistently works to sustain an equitable environment where diverse perspectives and backgrounds are core to ensuring organizational success.

Our Equity, Diversity, and Inclusion program involves colleagues from throughout our organization and is focused on five core topics to drive change - Education and Perspective Seeking, Training, Investments, Volunteerism, and Human Resource Practices. We are also proud members of CEO Action for Diversity & Inclusion, participants in supporting events in the communities in which we operate, and contributors to the Society of Black Actuaries and Federation of Iowa Insurers Race and Insurance working group.

If you are selected for an interview and a reasonable accommodation is needed, please notify the Venerable Human Resources recruiter aligned to the open position in which you are interviewing for. If Venerable, in its sole discretion, determines that AI is being used during an interview without prior approval, Venerable reserves the right to end the interview early and/or disqualify a candidate.