Senior Windows Server & Virtualization Engineer

Insight Global; Alliance (NE); On-site; USD 65,000 - 90,000; Full time

Job summary

Insight Global is seeking a Tier 3 IT Support Engineer to resolve complex server, infrastructure, and enterprise system issues. The role focuses on Windows Server environments, virtualization platforms, upgrades, and migration projects within a collaborative, project-based setting.

You will create and maintain technical documentation, participate in problem management, and partner with networking, security, and application teams to drive proactive improvements.

Qualifications

• Bachelor's degree in a relevant field.
• 5+ years of experience in Tier 3 IT support or infrastructure.
• Strong Windows Server administration and troubleshooting.
• Experience with virtualization technologies (VMware vSphere/Hyper-V).
• Experience leading or supporting upgrade and migration projects.
• Excellent communication and documentation skills.
• Experience with manufacturing environments.
• Familiarity with Azure cloud and enterprise management platforms.
• Relevant certifications such as Microsoft or VMware.

Responsibilities

• Provide Tier 3 IT support for complex server, infrastructure, and enterprise systems issues.
• Troubleshoot and resolve escalated incidents in Windows Server environments.
• Support virtualization platforms and lead upgrades and migrations.
• Collaborate with Project Managers to execute infrastructure projects.
• Monitor server health and capacity and document procedures.
• Assist with root-cause analysis and continuous improvement.
• Work cross-functionally with networking, security, and application support teams.

Skills

Windows Server

VMware vSphere/Hyper-V

Troubleshooting

Documentation

Communication

Azure

CMC systems

Education

Bachelor's Degree

Tools

VMware vSphere

Hyper-V

Azure

Storage/Backup/DR

Job description

Insight Global is seeking a Tier 3 IT Support Engineer to resolve complex server, infrastructure, and enterprise system issues. The role focuses on Windows Server environments, virtualization platforms, upgrades, and migration projects within a collaborative, project-based setting.

You will create and maintain technical documentation, participate in problem management, and partner with networking, security, and application teams to drive proactive improvements.