Senior Windows Engineer

Benz Technology Inc; Fort Meade (MD); On-site; USD 150,000 - 195,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

Tuition reimbursement

Training & development budget

Job stability

Job summary

Benz Technology Inc. in Fort Meade, MD is seeking a Senior Windows Engineer to provision, manage, and support Windows server environments across online and air-gapped networks.

You will own system reliability end-to-end—from monitoring and patching to incident resolution—and translate requirements into secure, scalable technical solutions with escalation across the full help desk spectrum. Role requires TS/SCI with Polygraph, U.S.

Qualifications

• Hands-on experience provisioning and managing Windows Server in enterprise environments.
• Experience supporting air-gapped or classified network environments.
• Proficiency configuring network adapters, storage, and host-based firewalls.
• Experience with system monitoring tools for anomaly detection and alerting.
• Strong troubleshooting and root cause analysis for infrastructure outages.
• Experience with OS patching and security patch management processes.
• Tier 1–3 help desk and escalation support experience.

Responsibilities

• Provision, manage, and support Windows servers across online and air-gapped networks.
• Configure network adapters, storage, firewalls, and core services.
• Deploy and maintain monitoring tools to detect anomalies and prevent disruptions.
• Perform root cause analysis on outages and implement preventive fixes.
• Support hardware, software, and appliance deployments, upgrades, and patching.
• Provide Tier 1–3 help desk support for client, server, and network issues.
• Manage OS patching, hardware maintenance, and account administration including password resets.

Skills

Windows Server administration

Air-gapped network experience

Troubleshooting & RCA

Patch management

Help desk escalation (Tier 1-3)

Network configuration

Root cause analysis

Tools

Active Directory

Monitoring tools

Job description

Fort Meade, MD TS/SCI with Polygraph Full-Time $150,000 – $195,000 Actively hiringActive TS/SCI clearance required. Benz Technology is unable to sponsor security clearances. U.S. citizenship required.About the RoleWe’re looking for a Senior Windows Engineer to provision, manage, and support Windows server environments across both online and air-gapped networks. In this role, you’ll own system reliability end-to-end — from proactive monitoring and patching to root cause analysis and incident resolution. You’ll work closely with users and architects to translate requirements into actionable technical solutions while providing escalated support across the full help desk tier spectrum.ResponsibilitiesProvision, manage, and support Windows servers across online and air-gapped network environmentsConfigure network adapters, storage, firewalls, and connected core servicesDeploy and maintain monitoring tools to detect system anomalies and prevent service disruptionsPerform root cause analysis on outages and implement preventive fixesSupport hardware, software, and appliance deployments, upgrades, and security patchingTranslate user requirements and system architectures into technical specificationsProvide Tier 1–3 help desk support for client, server, and network issuesManage OS patching, hardware maintenance, and account administration including password resets and ticketingRequired QualificationsHands-on experience provisioning and managing Windows Server in enterprise environmentsExperience supporting air-gapped or classified network environmentsProficiency configuring network adapters, storage systems, and host-based firewallsExperience with system monitoring tools for anomaly detection and alertingStrong troubleshooting and root cause analysis skills for infrastructure outagesExperience with OS patching and security patch management processesTier 1–3 help desk and escalation support experienceDesired QualificationsExperience with hardware appliance deployment and lifecycle managementFamiliarity with Active Directory account administration and ticketing systemsAbility to translate system architecture diagrams into technical build specificationsExperience in environments requiring strict change management and security complianceWhy engineers join Benz15% employer 401(k) — vested day one, no match required28 paid days off per year$7,500 annual tuition reimbursement$2,500 training & development budget28 years in business — our engineers stay through recompetes