Senior Web Tools & AI Automation Engineer

TeleWorld Solutions Inc; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

TeleWorld Solutions is seeking a Senior Web-Based Tools Management Engineer to lead the development and support of internal and external customer interface tools, including TIMS, SW SFTP and Confluence portals.

You will drive short- and long-term web-based tools strategy, act as SME on information content management, and help shape the toolset with AI integration for enhanced performance across wireless networks.

Qualifications

• Bachelor’s Degree in Engineering, Computer Science or Web-based Development.
• 5–8 years of Industry experience within Web Content Management Space.
• Experience driving new web-based development within Information Management and customer engagement tools.
• Experience translating customer and business requirements into technical requirements and specs.
• Experience implementing AI and automation to enhance tools for customers.
• Good understanding of basic security on web applications and platforms.
• Experience with infrastructure design methodologies and datacenter automation.
• Experience building cloud governance plans and best practices.
• Understanding of Telecom technologies.

Responsibilities

• Manage the development and support of all internal and external customer interface tools (TIMS, SW SFTP, Portals on Confluence, etc.)
• Implement a vision to drive development of both small and large web-based tools strategy to improve efficiency for customers
• Serve as SME to define benchmark requirements for information content management tools
• Plan and integrate AI technologies for existing and new web-based tools
• Oversee tool standards, security, software, infrastructure and hardware requirements for customer needs
• Develop tooling scripts and automate customer activities

Skills

Web development

AI automation

Web security

Cloud governance

Infrastructure design

Telecom knowledge

Education

Bachelor’s in Engineering or CS

Advanced degree preferred

5–8 years in Web Content Management

Job description

TeleWorld Solutions is seeking a Senior Web-Based Tools Management Engineer to lead the development and support of internal and external customer interface tools, including TIMS, SW SFTP and Confluence portals.

You will drive short- and long-term web-based tools strategy, act as SME on information content management, and help shape the toolset with AI integration for enhanced performance across wireless networks.