Senior Web Tools & Automation Engineer

TeleWorld Solutions; Plano (TX); On-site; USD 130,000 - 170,000; Full time

Job summary

TeleWorld Solutions seeks a Senior Web-Based Tools Management Engineer to lead the development and support of internal and external customer tools. You will own end-to-end web tool concepts, development, and delivery, partnering with teams across the organization.

You will shape the vision for short- and long-term web tools strategy, integrating AI capabilities, and ensuring robust security, scalability, and governance while aligning with customer needs and BT requirements.

Qualifications

• Bachelor’s Degree in Engineering, Computer Science or Web-based Development; Advanced degree preferred.
• 5–8 years of industry experience within Web Content Management Space.
• Experience translating customer and business requirements into technical requirements and tangible product changes.
• Experience implementing AI and automation to enhance functionality for customer interface tools
• Good understanding of basic security on web applications and platforms
• Experience with cloud governance, datacenter architectures and automation
• Knowledge of Telecom technologies and processes

Responsibilities

• Manage the development and support of internal and external customer interface tools (TIMS, SW SFTP, Confluence portals).
• Drive development strategy for both short-term and long-term web-based tools to improve efficiency.
• Provide inputs to benchmark requirements for information content management tools.
• Oversee planning and integration of AI technologies for existing and new tools.
• Ensure tool standards, security, infrastructure, and hardware meet customer needs.
• Develop tooling scripts and promote automation for customer activities.

Skills

Web tools management

AI/automation

Security fundamentals

Cloud governance

Telecom tech know-how

Management experience

Education

Bachelor’s Degree in Engineering, CS or Web-based Development

Advanced degree preferred

Tools

TIMS

SW SFTP

Confluence

Job description

TeleWorld Solutions seeks a Senior Web-Based Tools Management Engineer to lead the development and support of internal and external customer tools. You will own end-to-end web tool concepts, development, and delivery, partnering with teams across the organization.

You will shape the vision for short- and long-term web tools strategy, integrating AI capabilities, and ensuring robust security, scalability, and governance while aligning with customer needs and BT requirements.