Senior Weather & Delivery Operations Program Lead

Amazon Inc.; Nashville (TN); Presencial; USD 104 000 - 155 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, and Vision Coverage

401(k) Plan

PTO

Resumo da oferta

Amazon is seeking a Sr. Program Manager in Nashville, TN to own weather and incident response strategy for the last-mile network. You will translate forecasts into capacity recommendations, build reporting, and partner with meteorologists and stakeholders to balance volume with delivery quality.

The role requires strong ownership, data-driven decision making, and the ability to influence senior leadership. You will optimize playbooks, scale processes, and drive durable improvements across events.

Qualificações

• 5+ years of program or project management experience.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Experience using data and metrics to determine and drive improvements.
• Bachelor's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.

Responsabilidades

• Own the framework that measures how weather affects delivery quality and capacity, and the recurring reporting built on it.
• Build and maintain the models and analysis that turn weather forecasts into capacity and volume recommendations grounded in historical performance.
• Measure forecast accuracy and recommendation effectiveness, and drive improvements from what you find.
• Partner with our central response team to improve response playbooks, escalation paths, and recovery actions for planned and unplanned events.
• Partner with meteorologists to improve forecasting, feeding operational outcomes back into how forecasts are built.
• Own the volume-versus-quality trade-off recommendation, sizing the cost of both over-reacting and under-reacting.
• Build the tools and processes that let this program scale across the network.
• Influence investment priorities through data-driven business cases, and drive alignment across operations, planning, finance, and technology partners.
• Communicate strategy, risks, and trade-offs to senior leadership.

Conhecimentos

SQL

Python

Data analysis

Decision making

Stakeholder management

Formação académica

Bachelor's degree or MBA

Ferramentas

Generative AI

Descrição da oferta de emprego

Amazon is seeking a Sr. Program Manager in Nashville, TN to own weather and incident response strategy for the last-mile network. You will translate forecasts into capacity recommendations, build reporting, and partner with meteorologists and stakeholders to balance volume with delivery quality.

The role requires strong ownership, data-driven decision making, and the ability to influence senior leadership. You will optimize playbooks, scale processes, and drive durable improvements across events.