Senior Wealth Operations & Compliance Specialist

First PREMIER Bank/PREMIER Bankcard; Sioux Falls (SD); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Full medical benefits

Dental and vision coverage

Generous Paid Time Off

401(k) - dollar-for-dollar match up to

Special discounts and offers for Denny

Premier Wellness Program

Paid Community Volunteer Hours

Fun Employee Parties

Job summary

First PREMIER Bank/PREMIER Bankcard seeks a detail-oriented professional to support client accounts, transactions, and regulatory compliance. The role emphasizes accurate processing, meticulous record-keeping, and collaboration with internal teams and clients.

You will perform account maintenance, reconcile data, and monitor transactions, while upholding AML and industry standards. Strong communication and data-management skills are essential for success in this position.

Qualifications

• Systematically gathers, interprets, and evaluates information to identify trends, solve problems, and support data-driven decision-making.
• Approaches challenges with a logical and creative mindset, identifying root causes and implementing effective, sustainable solutions.
• Assesses options, weighs potential outcomes, and makes timely, informed choices that align with organizational goals and client needs.
• 5+ years of experience in financial services operations preferred.
• Proficiency in Microsoft Office and Adobe for data and documentation management preferred.
• Strong knowledge of trust administration and related accounting principles preferred.

Responsibilities

• Responsible for the accurate setup and ongoing maintenance of client accounts, including processing updates such as contact information changes, beneficiary designations, and ownership modifications. Ensures seamless execution of account transactions like transfers, rollovers, and distributions while maintaining meticulous records for compliance and audit readiness. Supports operational integrity by tracking all client interactions, service requests, and documentation in accordance with internal standards.
• Executes a wide range of financial transactions, including security trades, cash movements, and client distributions, with a strong emphasis on accuracy, timeliness, and compliance. Carefully verifies transaction details, adheres to processing deadlines, and utilizes system tools and checklists to minimize errors. Proactively monitors and resolves any issues related to pending or failed transactions.
• Performs account reconciliations by comparing internal records with external sources such as custodians, banks, and trading platforms to ensure consistency across systems. Validates financial data by balancing debits and credits, verifying cash positions and holdings, and using reconciliation tools to maintain data integrity. Investigates and resolves discrepancies by coordinating with external vendors, documenting resolution steps.
• Adheres to regulatory requirements (including Anti-Money Laundering (AML) protocols) internal policies, and industry standards by reviewing documentation for accuracy and completeness, monitoring for unusual activity, and maintaining compliant communication records. Proactively flags potential compliance issues for further review and stays up to date with evolving regulations through ongoing training.
• Serves as a point of contact for client inquiries across phone, email, and secure messaging platforms. Resolves a variety of client issues, including transaction delays, documentation gaps, and portal access problems, by coordinating with internal teams and ensuring follow-up until resolution. Upholds high standards of customer service by anticipating client needs, maintaining a professional and empathetic tone, and reinforcing the organization’s commitment to excellence.
• Collaborates with wealth managers, account officers, compliance teams, and other internal and external stakeholders to support client service. Prepares client reports, manages documentation, and ensures timely follow-ups to facilitate smooth communication and workflow. Provides stakeholders with accurate data and tools needed to deliver high-quality service and meet client expectations.

Skills

Info gathering

Problem solving

Decision making

Tools

Microsoft Office

Adobe

Job description

First PREMIER Bank/PREMIER Bankcard seeks a detail-oriented professional to support client accounts, transactions, and regulatory compliance. The role emphasizes accurate processing, meticulous record-keeping, and collaboration with internal teams and clients.

You will perform account maintenance, reconcile data, and monitor transactions, while upholding AML and industry standards. Strong communication and data-management skills are essential for success in this position.