Quality Assurance & Compliance Analyst — Drive Impact

First PREMIER Bank/PREMIER Bankcard; Sioux Falls (SD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Full medical benefits for 20+ hours

FREE dental and vision coverage

401(k) with dollar-for-dollar match

Generous Paid Time Off plans

Event discounts at Denny Sanford PREMIER Center

PREMIER Wellness Program

Paid Community Volunteer Hours

Job summary

First PREMIER Bank/PREMIER Bankcard is seeking a Quality Assurance Analyst in Sioux Falls, South Dakota. The role involves driving regulatory compliance and quality initiatives, monitoring standards, and ensuring effective stakeholder engagement. The ideal candidate will have a Bachelor's degree and 2-3 years of relevant experience, with strong analytical and communication skills.

The position offers a competitive benefits package including medical, dental, vision, and paid time off, along with opportunities for career advancement in a supportive culture.

Qualifications

• 2 to 3 years of experience in quality assurance or compliance roles.
• Ability to interpret laws and regulations independently.
• Experience with regulatory standards (BSA/AML, etc.) is preferred.

Responsibilities

• Monitor and assess regulatory developments and impacts.
• Support internal communication on regulatory requirements.
• Prepare reports and presentations to support compliance initiatives.
• Conduct reviews of operational areas for quality management.
• Execute quality assurance tests and recommend improvements.

Skills

Regulatory knowledge

Analytical skills

Report tailoring

Task management

Effective communication

Data interpretation

Education

Bachelor's degree in quality management or related field

Tools

Microsoft Office Suite

Verint

Pega

Genesys

Job description

First PREMIER Bank/PREMIER Bankcard is seeking a Quality Assurance Analyst in Sioux Falls, South Dakota. The role involves driving regulatory compliance and quality initiatives, monitoring standards, and ensuring effective stakeholder engagement. The ideal candidate will have a Bachelor's degree and 2-3 years of relevant experience, with strong analytical and communication skills.

The position offers a competitive benefits package including medical, dental, vision, and paid time off, along with opportunities for career advancement in a supportive culture.